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Home Care Packages

Home Care Packages

Home Care Packages are ideal for those who want to continue living at home, but require assistance from a home carer.

There are four levels available, all of which are listed below. The level that you choose will depend on whether your loved one needs a helping hand with something as minimal as washing or if they require a far higher level of care, such as full medical support from a nurse.

Have you been approved for a Home Care Package? Find out how we can help

About Home Caring

Focused on providing the highest level of care, Home Caring is the first port of call for those looking for Home Care Packages across New South Wales, Victoria and Queensland.

Home Caring knows the value of independence. That is why these bespoke packages can provide the best of both worlds.

Every carer within the Home Caring family has to undergo thorough identity checks and personal interviews to make sure that they are experienced, will give you high-quality care and that you are kept safe whilst you are in their care.

Home Caring has four core values at its heart:

  • Care
  • Quality
  • Innovation
  • Excellence

We offer help for those requiring aged care, dementia services, disability care, palliative care and more.


In Home Care Packages for Disabilities

Home Care Packages aren’t just elderly care providers. A younger person that has a disability or a mental illness can also be eligible for the packages. They are, however, a long-term solution and are not always suitable for those that are seeking assistance short-term.

Home Care Packaging Guidelines

If you are interested in getting a Home Care Package, whether it is for you or a loved one, there are five steps that you should follow:

Step 1 – Assess whether you need home care

If you or a loved one realise that you need a helping hand, maybe it is time to look into home care. A wonderful way to receive support from an expert carer when you need it, there is a variety of packages out there that can be adjusted to suit your needs.

This can undeniably be a tough step to take, but with Home Caring’s support, you will get the help you need without having to compromise on living your life to the fullest.

Step 2 – Register with My Aged Care

If you have decided that home care is right for you or your relative, it is important to register with My Aged Care. You can do this by either visiting their website or by calling 1800 200 422. A quick and easy process, it is an important step in the process of getting approved for home care.

Step 3 – ACAT assessment

Also known as an aged care assessment, an ACAT is an assessment carried out by a team that might include a nurse, occupational therapist and physiotherapist.

The assessment needs to be done to approve the level of care and to make sure that part of your package can be government funded.

During the assessment, you will be visited by the team at your property. If they declare that you are eligible for a Home Care Package, you will be informed within 10 days by means of a letter. This will state the level that they think is appropriate for you and you will be placed in a national queue that is determined by the priority of care that you need.

Keep in mind, however, that it can take up to a year for a package to become available to you. Alongside your health, they will also take into consideration your personal preference and your living situation.

Step 4 – Research providers in your area

While you are waiting to be allocated to a Home Care Package, you can get in contact with providers that are in your area.

With Home Caring, you can contact us via phone or email. You can also book a free consultation by filling out the easy-to-use form on the homepage. Home Caring will inform you of how much each of the packages cost and what they will entail.

Step 5 – Decide on a provider

When you have decided on the right provider, you have 56 days to confirm which Home Care Package agreement you want to go with.

Once confirmed with both My Aged Care and Home Caring, your package will begin within 2 weeks. As soon as this has begun, it is a good idea to talk with Home Caring about the best way that you can meet your goals and needs. By budgeting out what you need to spend every day and if you want to plan for a future event, you can make the most out of the funding.

What are the levels of Home Care Packages?

As mentioned above, the ACAT team will help to determine the aged care package level that’s suitable for you. But what is the difference between the Home Care Packaging levels and what government funding is available?

Level 1 Home Care Package

  • Level 1 is the most basic level of care available.
  • Perfect for those who still want to live independently, but now require support in their day-to-day activities.
  • This may include help with the gardening, domestic support or help doing the washing.
  • According to My Aged Care, the Australian Government funds up to the value of $8,750 with this package.

Level 2 Home Care Package

  • More suitable for those with low-level care needs but are still independent.
  • Ideal for things like personal care, transport, shopping, podiatry, gardening and exercise classes.
  • Again, using information from My Aged Care, the Australian Government funds up to the value of $15,500 with this package.

Level 3 Home Care Package

  • Intermediate level of care.
  • This can include medication and treatment support, social support, transporting the client to and from places, allied health support, help with gardening
  • Might include modifications to the home itself, such as installing ramps and rails.
  • The Australian Government funds up to the value of $34,000 with this package, according to My Aged Care.

Level 4 Home Care Package

  • Highest level of the Home Care Packages.
  • Involves visiting the client every day, up to twice a day
  • Carers are on hand daily to assist with social support, transporting them to and from a destination, nursing support, allied health, gardening and more.
  • Ideal for those suffering from conditions such as dementia
  • My Aged Care estimates that the Australian Government funds up to the value of $51,500 with this package.

Cost of Home Care Packages

As with everything, there are several factors to consider with a Home Care Package. Firstly, the amount of government funding that you receive is dependent on whether or not you pay an income-tested care fee. When working out the cost of Home Care Packages, take this into consideration along with how much you will have to pay the provider. They are also only fully subsidised if you are on a full pension.

Additionally, there are certain things that you can’t pay for with the Home Care Package funds. This includes any holidays that you wish to take, if you want to go to a sporting event or pay for an entertainment activity, eating out, your mortgage payments or rent, home modifications and more.

The Home Caring Advantage

Boasting over 250 carers across Australia, Home Caring is an NDIS and Aged Care Approved Provider. If you are currently on a package but want to change your provider to Home Caring, get in touch today and the team will take you through the transition process. We also have a comprehensive online guide.

You want to get the most out of your Home Care Package and Home Caring will make sure that this will happen. Similarly, if you want to change the level of the Home Care Package, don’t hesitate to ask. You will be guided through submitting a new ACAT assessment request.

Home Care Communications – A Monthly Budget Guide

No matter which Home Care Package you decide on, each month you will receive a statement from Home Caring that states what funds are available to you. It will also outlay what has been spent during the month from the agreed budget plus any other charges that you had previously agreed to.

If there are any unspent funds from the month, this will be carried over to the next month or next year if it is December. This is a clever feature of the packages which allows you to keep track of the money that is coming in and out and means that you’re better equipped to organise your life around the funding.

Home Caring: Helping you find the best solution

Home Caring knows that you want to find the best solution for your loved one or for your own personal care. That is why we are here to make sure that you receive the support you need.

But with this high demand comes the long wait for a Home Care Package. To make sure that you get the care that you need as soon as possible, it is important that you get into contact with my aged care promptly. The sooner you do, the sooner you will be allocated a package.

Home Caring will also discuss the fees with you, to make sure that you are comfortable with how much you are paying for the Home Care Package alongside the government funding. Perfect for all budgets, these Home Care Packages give you the home assistance you need whilst allowing you to still fully make the decisions on the level of care.

The team are also on hand 24/7 to make sure that you are getting the care that you need when you need it. It can be lonely living by yourself, and we want to make sure that you are fully comfortable in your home environment and performing your routine, day-to-day tasks.


If you are still unsure as to whether this a Home Care Package is right for you, get in contact with the Home Caring team today and we will take you through the process of applying and the steps to become eligible for one.

Frequently Asked Questions

A Home Care Package allows seniors living in Australia to access affordable care services in their own home.
There are 4 Home Care Package levels that you can be eligible to receive, ranging from basic care needs (level 1) through to high care needs (level 4). Once you are approved for a package, you can choose a service provider that best supports your needs and goals. The government then pays that provider a subsidy to deliver services in your home.
To be eligible for a home care package, you must be an older person who needs coordinated services to live independently at home, or a younger person with care needs that are not met through other specialist services.
You will need to apply for a face-to-face aged care assessment using an online application form which you can do yourself, or get a loved one to complete for you.Our aged care experts are more than happy to help you through this process. Please get in touch for a FREE consultation.
Depending on the level you are eligible for, home care package funds can be spent on things that relate to your care and wellbeing. Common services and items people use their funding on are:personal care (e.g. showering, dressing, continence management), domestic chores, shopping assistance, therapies (e.g. physiotherapy, occupational therapy), meal preparation, transportation to appointments, respite care, garden maintenance, medication management, social activities, nursing (e.g. wound management), podiatry, home modifications, assistive technology (e.g. walking frames) and exercise programs.
If you are eligible for a Home Care Package, the government will cover most of the cost of your care. Depending on your income, you will be expected to contribute a certain amount to your provider for your services. This consists of three types of fees: a basic daily fee, an income-tested care fee (full pensioners do not have to pay this), and any additional fees for services that aren’t covered by your package.Each service provider charges a different amount for their services and care.
The CHSP (Commonwealth Home Support Program) is an entry-level program for seniors who are mostly able to live on their own. It provides government-subsidised, low-intensity help to those who only need a small amount of assistance.
On the other hand, aHome Care Packageis a coordinated and tailored service that helps older people with complex care needs continue living at home. You can decide how to spend your funds rather than choosing from a menu of services (as is the case with the CHSP).
In general, government subsidised CHSP services should not be provided to people who are receiving a Home Care Package. When you are assigned a package and choose a provider, your CHSP services will cease and services will be paid from your Home Care Package funding instead.
A Home Care Package does not fund the following services: food, payment for permanent accommodation (e.g. rent or mortgage repayments), discretionary spending, day-to-day bills, holidays, entertainment activities and items already covered by Medicare or Pharmaceutical Benefits.
Only government-approved Home Care Package providers can host Home Care Packages for clients. This means they have satisfied the government’s legal and social requirements to administer packages to Australian consumers.
HomeCaring is a Home Care Package and NDIS provider. We can help you get the most out of your funds – get in touch to find out more.
Each level of Home Care Packages provides different funding amounts, depending on the amount of care you need.
  • Level 1 provides for basic care needs at approximately $8750 a year
  • Level 2 providers for low care needs at approximately $15,500 a year
  • Level 3 provides for Intermediate care needs at approximately $34,000 a year
  • Level 4 provides for high care needs at approximately $51,500 a year
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