Home Care Packages - Home Caring

Home Care Packages

HomeCaring Care worker pushing a client in a wheelchair through a living room

What is a Home Care Package (HCP)?

As you grow older, you may find that you need extra support to continue living at home. This is where a home care package can help.

With a home care package, you have the freedom to:

  • Choose your own care provider.
  • Create a personalised care plan to fit your lifestyle.
  • Get government subsidised costs for quality care.
  • Stay comfortable and independent at home.

The HomeCaring Difference

At Home Caring, a better experience means more than just quality care — it’s personal, local, and focused on achieving the best clinical outcomes for you.

Timely & Consistent Communication

We’re always here when you need us. Our local owners communicate in the language and format you prefer — promptly, reliably, and respectfully.

Speak with a Local You Can Trust

While we have national support, your care is led by someone local. Our local business owners and care teams know your community — and it’s their mission to deliver exceptional service and outcomes.

Unrivalled Clinical & Care Expertise

Our team brings advanced experience in both every day and complex care, with a strong focus on prevention and long-term health — ensuring you or your loved one gets the best support possible.

Tell us how HomeCaring can support your needs?

HomeCaring Vietnamese support worker talking to a Vietnamese care recipient

I am new to home care

Exploring home care for the first time? Our friendly team is here to guide you through the process, answer your questions, and tailor support to suit your unique needs.

CONSULT US
HomeCaring team member handing over a home care package statement

I want to switch provider

If you already receive a Home Care Package from another care provider but want to switch to HomeCaring’s services, please get in touch and we’ll help you through the process.

SWITCH NOW
HomeCaring team member cooking with a care recipient

I am helping a care recipient

If you are assisting a loved one or someone in your care find the right provider, we can work with you to ensure they receive quality services that meet their needs and preferences.

LEARN MORE

What services can I get with a Home Care Package?

We offer a wide range of services that care for your health and wellbeing, all available through your package funds. Our range of services includes:

Domestic Assistance
24/7 Care
Medication Management
Personal Care
Mobility Independent Living Aids
Exercise
Allied Health Professionals
Nursing services and Clinical care
Meal Preparation
Reliable Transport
Social Outings
Respite and Complex Care

How to apply for a Home Care Package?

01

Apply for an assessment through My Aged Care
Apply for an assessment online

Go to My Aged Care’s website www.myagedcare.gov.au or

Call My Aged Care

at 1800 200 422

02

Complete an assessment at the comfort of your home
Free face-to-face assessment

Wait for your local ACAT Assessor to contact you

What to expect

Read this article to guide you before your ACAT assessment

03

Receive your home care package approval letter
Know your allocated level

Once approved, you will be placed on a national waiting list until your package is ready.

Keep your referral code

Your provider will need your code to access your funding

04

Receive your allocation letter
Your package is ready!

The confirmation will have all the details and you have 56 days to select a care provider.

Choose HomeCaring

Contact us upon receiving the letter, and we’ll help you get started right away.

What are the different levels of Home Care Packages?

Levels of Funding Care needs Amount subsidised by the government (at 1 July 2023) Support
Home Care Package Level 1 Basic care needs $10,271 a year Support for day-to-day activities like gardening, housework and meal preparation.
Home Care Package Level 2 Low care needs $18,064 a year Includes services like personal care, transport, shopping, podiatry and exercise classes.
Home Care Package Level 3 Intermediate care needs $39,311 a year Includes medication and treatment support, social outings, transport, therapies, home modifications.
Home Care Package Level 4 High care needs $59,594 a year Includes more hours visiting the client every day, suited to those with chronic conditions such as dementia
HomeCaring home care support worker helping with medication management

How much does a
Home Care Package cost?

Home Care Packages make aged care services at home more affordable, with government subsidies based on your approved level. Depending on your finances, you may need to contribute through two types of fees:

Basic Daily Fee

This is the amount that everyone can be asked to pay.

Income-tested Care Fee*

This is the extra amount some people pay if their income is above a certain amount, determined through an income assessment.

* Full pensioners do not have to pay this fee.

Frequently Asked Questions

Start Your Personalised Care Now

Have questions about Home Care Packages, services, or your care options? Our team is here to listen, understand your needs, and provide clear, reliable guidance. Leave your details, and we’ll support you every step of the way.

Australia’s leading home care network

Need assistance with your home care package application?

We can walk you through the process, especially if English isn’t your native language. Get in touch to find out more.

CONTACT OUR CARE SPECIALISTS
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