Chăm sóc tại nhà Tweed Heads

All of our services and home care packages are designed to be as professional and reliable as can be. No matter who the client is – or what problems they might have – we are always going to be there to help, and there will always be professional support from trained specialist carers.

Person-Centred Care

We believe that too many home care services in Australia are set up to make money. Of course, a business needs to make a profit, but this shouldn’t be the sole aim of a home care company. With us, we always put the client first. Care should be shaped around individuals, putting their preferences at the centre of all the services that support them. This approach shapes everything we do – from the planning stage down to the practical tasks we do for our clients each day.

Our ‘person-first’ caring culture gives us a framework for our service. We:

• Believe in putting the person first
• Improve people’s lives
• Collaborate
• Care about the details
• Deliver high quality care

On the ground level, this means:

• We treat you as an individual – we respect your values and expressed wishes.
• We collaborate with you – you take an active role in your care.
• We communicate and listen – the best care happens when everyone is on the same page.
• We are sensitive to cultural and family needs – HomeCaring supports people from many different cultures.
• We value your independence – we focus on what people can do for themselves, and empower them to live as independently as possible.
• We value your dignity, comfort and safety – we aren’t just concerned about what we do; we also care about how we do it.
• We take a holistic approach to your care – we work with you to deliver a plan that truly cares for every aspect of your being.

The Home Caring Values

Our four values are:

Passion: we are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy: we truly care about the people we help. Our carers and wider staff are culturally sensitive, compassionate and understanding. They genuinely listen to your needs.

Respect: we believe everyone in Australia deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care.

Accountability: we take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do. We work hard to ensure we deliver the quality of care that you signed on for.

Contact us today and we can get started with your complimentary consultation. If you have any additional questions, then please don’t hesitate to ask. Home Caring Tweed Heads is always here to help – it’s what we’re best at!

Chúng tôi hiểu rằng mọi người đều khác nhau, và các chuyên gia chăm sóc chuyên dụng của chúng tôi đảm bảo bạn nhận được các dịch vụ từ bi, đáng tin cậy và ổn định được giám sát và đánh số liên tục cho bất kỳ thay đổi nào trong hoàn cảnh hoặc nhu cầu của bạn. Chúng tôi hoan nghênh phản hồi của bạn, chúng tôi tiếp tục mở đường giao tiếp và phấn đấu để cung cấp các tiêu chuẩn tốt nhất của chăm sóc nhà cá nhân. Chăm sóc tại nhà tự hào đã được lựa chọn để làm việc với các tổ chức là lãnh đạo cung cấp các loại dịch vụ chăm sóc chuyên gia này.

Liên hệ với chúng tôi để thảo luận cách chúng tôi có thể hỗ trợ bạn truy cập các dịch vụ của chính phủ có tuổi và tàn tật.