Your local team in Craigieburn
Home care and NDIS support, from your local Craigieburn team.
Trusted home care and NDIS support in Craigieburn, with personalised care, clear communication and a local team you can rely on.
Led by Neelam Rai, CEO
- Support at Home and NDIS support
Let’s get started
How can we help?
A few details will help us connect you with the right local team.
- Locally owned and operated A team that knows Craigieburn
- Local care, personal touch Support from people in your community
- Multicultural and inclusive Care that respects your background
- National backing Part of a network supporting 10,000+ clients
Meet your local director
Neelam Rai. Care from the heart.
We believe a better care experience starts with a team that genuinely understands the community they serve. Our Craigieburn-based team is proud to support seniors and people living with disability with compassionate, person-first care.
Led by Neelam Rai, a passionate mental health advocate and longtime local, our team brings a unique blend of lived experience and professional care. Neelam has a background in community services with a particular focus on supporting people through crisis and mental health challenges. Her work in the not-for-profit sector has shaped her belief that great care is about compassion, trust and empowering people to stay connected to their community.
Whether you’re looking for support through Support at Home or NDIS plan, we’re here to walk alongside you, offering support and genuine connection so you can live independently at home.
- Locally Owned and Operated
- Support at Home and NDIS Support
- Independence and Wellbeing Focus
- Empowering, People-First Approach
- 250+ Local Care Specialists
Neelam and the Craigieburn team take the time to get to know you, your health needs, cultural background and preferences, so they can match you with the right support worker and care plan.
“My passion is helping people who are vulnerable, facing mental health challenges or needing clinical or everyday support to rediscover their independence, find connection and feel empowered to live life on their own terms. At HomeCaring Craigieburn, we’re not just delivering services, we’re building relationships based on trust, compassion and deep respect for each person’s journey.”
Neelam Rai, CEO
In-home support services in Craigieburn
Support that fits your life
In-home care and NDIS support you can count on, so you feel confident, comfortable and in control of your life at home.
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Domestic Assistance
Help with cleaning, laundry and keeping your home running.
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Personal Care
Everyday support with showering, dressing and daily routines at home.
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Complex Care
Nurse-led support for complex health needs, including wound care.
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Disability Care
NDIS support for life skills, community participation and behaviour support.
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Dementia Care
Consistent, respectful support that keeps familiar routines in place.
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Respite Care
A break for family carers, with support you can trust at home.
- Life Skills
- Community Participation
- Behaviour Support
- Palliative Care
- 24 x 7 Care
- Allied Health Care + Much More
Getting started
Four simple steps
- Chat with your local team Tell us about your needs, by phone or with the form.
- We guide you through your options Support at Home or NDIS support, explained clearly.
- You choose your support We create your plan with you.
- Care begins at home With ongoing support from people you know.
Common questions
Frequently asked questions
How can HomeCaring benefit me?
HomeCaring has a dedicated team of professionals with skills and experience across the aged care and disability sectors. We provide services through the NDIS, Home Care Packages and private arrangements. We have the flexibility and knowledge to be responsive to your needs at all times. We offer a complimentary in-home assessment and can guide you through various ways of receiving support appropriate for you. From your first point of contact with HomeCaring, you will always speak with a caring team member who will focus on the best way to meet your needs.
Can I switch from my current provider to HomeCaring?
Of course! Get in touch with our team today, and they’ll talk you through the process and how we can work with you to maximise your package.
What services does HomeCaring provide?
Contact us today, and we can guide you through the process, whether that’s NDIS or Home Care Packages. We can also provide privately paid services when you don’t have any government funding, or while you’re waiting for approvals.
Will my care team be local?
Yes. Your care is led by a local HomeCaring owner and team who live and work in your community. That means they understand your area, speak your language and are close by when you need them.
How quickly can I get started?
We understand that when you need support, time matters. Our team will respond promptly, provide a free in-home assessment and work with you to get your care plan up and running as soon as possible, often within days.
Talk to Neelam’s team today.
No obligation. Tell us what’s happening and we’ll explain your options.