Home Care Packages

Levels of Funding	Care needs	Amount subsidised by the government (at 1 July 2023)	Support
Home Care Package Level 1	Basic care needs	$10,271 a year	Support for day-to-day activities like gardening, housework and meal preparation.
Home Care Package Level 2	Low care needs	$18,064 a year	Includes services like personal care, transport, shopping, podiatry and exercise classes.
Home Care Package Level 3	Intermediate care needs	$39,311 a year	Includes medication and treatment support, social outings, transport, therapies, home modifications.
Home Care Package Level 4	High care needs	$59,594 a year	Includes more hours visiting the client every day, suited to those with chronic conditions such as dementia

Google Rating

5.0

Based on 66 reviews

Home Caring Carlton

5.0

Ifeoluwa Makinde

1745372234

WENDY PHAM

1738965074

My name Wendy extremely pleased with the services provided by Home Caring . Their comprehensive approach, expertise, and dedication to meeting the unique needs of individuals with disabilities have made a significant difference in the lives of many. The team’s professionalism, responsiveness, and genuine care for their clients are commendable. I highly recommend Home Caring to anyone seeking exceptional support and services for .This The Best for helping people Kindness,Thank you so much

koratani hemanth

1713508038

sharon kiplagat

1713498286

am extremely pleased with the services provided by Home Caring . Their comprehensive approach, expertise, and dedication to meeting the unique needs of individuals with disabilities have made a significant difference in the lives of many. The team’s professionalism, responsiveness, and genuine care for their clients are commendable. I highly recommend Home Caring to anyone seeking exceptional support and services for disabilities.”

Ahmad Azimi

1712551842

After so many years of changing support workers and NDIS company now I can certainly say that this Home caring Hills District is one of the best NDIS providers and best people that I’ve came across, so professional with their work and so understanding. Thank you Home Caring Hills District to make our life so easy and happy again

Samreen Maryam

1710979231

Fantastic service. Top quality professionals.

Komal Patel

1710967277

Excellent Service and team!!! Highly recommend.

krishna shah

1710929840

Jay Patel

1710918862

Beautiful place and best service

1710887816

1705306789

1700528037

1700196466

I am so happy to have Home Caring Redland Bay. Lee The principal of the company is a loving and caring person and is available to speak to if you need something done. Communication with staff and Lee are lovingly heard and extras are efficiently fixed. The interest is always the clients first. I highly recommend them

rose mazzone

1694858050

Great aged care provider, the team at Home Caring Tranmere provide excellent service. They are very friendly and communicate well. Highly recommend Home Caring Tranmere!

Saxon Graham

1685240793

My name is Saxon Graham this my first time if do join am new to this my girlfriend is there my room mate told me no

Ellen mead

1684994232

Home caring in Armadale, have been fantastic for my Mum. Florence and Desiree have gone out of their way to make her feel comfortable and at ease. Their staff are polite, caring, friendly and professional, and always very prompt when returning emails and phone calls.

Brenda Hill

1684832108

I cannot speak more highly of Home Caring Tranmere or their Director Annie T. We are new to the system and this is the most positive we have felt in a long time. We no longer feel like a number. Annie answers any questions promptly. We are at last receiving wonderful help inside and outside our home. Thanku Home Caring...the name is exactly what you do.

Olga Calella

1683626112

Excellent, caring staff. Very flexible, load off the family, as client declining . Nothing too much trouble, very helpful in all areas.

Maria Ziada

1681438555

Home Caring Tranmere South AustraliaFantastic service with caring staff and Annie Tsoumbris, the Director is amazing. So helpful and caring. We had to switch from another Home Care package provider as they cancelled our Dad's contract but Annie was so happy to take on Dad's case and always showed true compassion. I would definitely recommended Home Caring Tranmere!!!

Larissa Zaia

1680080088

I can’t thank these nurses enough for helping with my dad I would highly recommend them to anyone that needs help with a family member what an amazing service thank you soo much

Ashley H

1675745110

Debbie Heaslip

1666054715

you need you get some out to Orange

Mark Jones

1649756288

Compassionate dementia care for my mom. Very happy with their care.

Brandon Luamanu

1646969693

They really cover it all. I haven’t needed anything outside of this

Pranav Vohra

1646954461

They are the ultimate choice for these services in the area.

Mila Moors

1646887500

Great workplace & people

Chanidapa Sangkoontana

1646702056

Coordinating so many services can be tough but keeping them with one organized company helps matters.

sarah davies

1646701778

Going from waiting to be served by providers in a matter of days. Quick and painless process

Ilalio Chan Sau

1646273156

Service is amazing. family are all so pleased!!. Now we can relax. Knowing my Aunty getting the best care.

Fotu Auelua

1646270144

Megan Palmer

1646102610

Home Caring has been fantastic for me

Mojgan S

1646015308

I feel well cared for with all the help from this place.

Monika Paliwal

1643001382

Nowhere in our local area offers hydrotherapy but Home Caring comes right to the home for it. So convenient.

Ajay Sengar

1641452036

Keeping up the house was the big thing my mom needed help with. She gets all that (and more!) from Home Caring.

Ravi Sharma

1641213871

I feel so much better knowing my mom is getting the therapy she needs right in the comfort of her own home.

Angeles Palad

1614826696

Angela Tillmanns

1609988409

The flexibility and responsiveness of this service is amazing. They truly understand putting the customer first and go above and beyond in helping my friend achieve her goals and live a quality life. Would highly recommend this service if you want control and choice when using NDIS supports to achieve your goals.

Dafni Brown

1605256694

These are genuine people that works for you and with you to achieve your goals according to your individualised care!

Cherie Pham

1594257900

We are happy with support worker and the office staff. They are very supportive and caring.

Can Hu

1575336128

Good staff provide good service. Case manager is very helpful and friendly.

Phuc Le

1574915215

Passionate and professional staffs.Case Manager is very understanding and helpful.

Ngoc Ly

1574655115

My family member is using service with Home Caring, we are happy with support worker and the office staff. They are very supportive and caring.

Salome Ame-Voado

1561339467

Homecaring is a very good company l will recommend this company to any one

April

1559655831

The Staff and Team @Homecaring are Proactive and Very supportive. They go out of their way to meet your needs. Highly Recommend!

Matt Gwynne

1559649247

Great people with a great attitude towards others!

Georgtina Paremo

1559624028

Highly recommended. Great workers who are always there to help.

KATE

1559188557

Home Caring staff were super friendly and helpful. They responded to any queries very fast I recommend them to anybody who need home caring services.

laxmi rawtani

1558144670

HomeCaring staff was very attentive and very helpful. Very happy with service.

Misi Holani

1555626157

When it comes to NDIS and customer service, these guys are the place to go. Their key focus is customer service and they really go that extra mile to keeping their clients happy and ensuring they find the most suitable staff to get the best results out of their clients. 100% happy customer, 6mths later. Communication is key.

M G

1537491562

Kiana Dad

1727776002

Dr pardeep Singh

1658706254

It is home care 😂 provides happyness &Service centre care@Home for suffering."Service codes with Quality of Life"

Vu Huynh

1527069164

Moved from ANHF on the prospect that Home Caring would be more flexible and quicker.Initially, good but Dementia Caring has grown and there is more management. They are now slower in decision making and less flexible.Probably should have stuck with ANHF as at least they have a larger staff pool.

Bill Lee

1526550600

Signed up with HomeCaring/Dementia Caring last year with with the Smithfield branch on behalf of a relative. Whilst their fees were not the cheapest, they were a small home care provider that promised a lot and flexible to deal with.Initially, they were reasonable.Home Caring has grown and they now have a larger management team. For the client, this has equated to the client, more roadblocks, more compliance and less flexibility... the decision to switch is now questionable :(Their care worker force is also not that big and quality varies depending on who you get.

Trina Margaret

1740220304

I had to post 1 star to comment. I give this company NO STAR RATING.They are frauds wanting to see what's in your house take, over yr fundingTake over yr medical team,A 2 hour interrogation including asking do I have a GUN AND IS IT LOADED.!????I promptly ended this interview of interrogation.Do NOT entertain these charlatans.Wasted my time...invaded my privacy.Shocking experience.Report to NDIS!!

Linden Kiang

1734981239

Sham of a company. Took my NDIS money. Billed for phantom services. Received no support after having committed 100s of thousands of dollars to the organization. Total lies and fabrication. Beware they are a shameful NDIS operator. No Caring. Took advantage of disabled people. Complete lack of protocol and did not meet my requirements. I would recommend people steer clear of this scam. I was better off without this company. No duty of care shown whatsoever. Greedy and money hungry operation that displays little care for their clients.

Nietz Gnani

1734980889

Horrendous, Deceptive, and Exploitative - Avoid This Fraudulent Company at All CostsI cannot overstate how appalling my experience with this so-called NDIS provider has been. From start to finish, this organization has proven to be nothing more than a pit of lies, greed, and incompetence, leaving me in a far worse situation than when I first approached them for help. If there were a competition for the most shameful, unethical, and utterly fraudulent NDIS operator, this organization would undoubtedly win without contest. They are, without a doubt, a worthless piece of trash and a disgrace to the NDIS community.False Promises and Deceptive TacticsFrom the outset, this company lures vulnerable individuals and families with grandiose promises of care, support, and life-changing services. They paint a picture of compassion and professionalism, but it’s nothing more than a thin facade hiding their real intention: to siphon as much money as possible from unsuspecting clients. I entrusted them with hundreds of thousands of dollars of my precious NDIS funding, expecting a high level of care and support tailored to my needs. What did I receive in return? Absolutely NOTHING. Not a single genuine service, not a shred of support, not even the decency of honest communication.Phantom Billing and Fraudulent PracticesThis organization has mastered the art of phantom billing. They billed my NDIS account for services that were never provided, blatantly fabricating invoices and records. When questioned, they offered vague, nonsensical explanations and outright refused to provide evidence of the so-called “support” I had supposedly received. This is outright theft. They prey on individuals with disabilities, knowing full well that we rely on our NDIS funding to survive and thrive, and they exploit this vulnerability with shameless greed.

Tanja Geuder

1731049697

I totally agree with the comment below. My late mum was charged for close to $9000 for home amendments and services we never received. I had to chase up the last statements for 8 months which proved the wrongful charges. I filed a claim.SHAME ON YOU FOR EXPLOITING ELDERLY VULNERABLE PEOPLE!My mum would have never realised what they did, if I didn't follow up.So YES, BEWARE!!!

sam b

1723171023

Homecaring CAMPBELLTOWN - left me without support, didn't give me time to reply. Bad communication for a while now

R V

1704942303

Hard to get in touch with!Website/webpage is not cross-platform compatible and therefore does not behave well on Apple Mac!

mac mac

1702557629

Pathetic customer service. Don’t care about old people. Should not be in this business.They give the account to sub contractors /other companies and don’t respond to any problems after that.

Jemma Periera

1691466843

Absolutely disgusting. Would never use again, they wrongly billed all the time and once noticed became very difficult and am still dealing with their incompetence over 6 months later. Do not use unless you want your funding stolen by these guys.

Viv Bourne

1690952990

This company rips you off your NDIS funding and overcharges!! BEWARE!!!

Diane GRANGER

1648787704

I replied to a person saying they would assist me to find my right fit? I have been having services for more than 3 decades. So well versed in normal acceptable procedures in 2 states. Never, ever been told Insurance companies and carer representation with clients. Must be in 2 hour blocks. I am a level a 4 package. Paraplegic, chair required.I was told my needs would e fully met am and pm. I am currently having chemo for cancer. I am asking for 2 hrs a day, 5-7 days a week. Cleaning once a week, physio stretches twice a week. Never having meals from online. It was suggested I could. I am seeing a huge problem on weekly hour usage. You?They come across as lovely hard working people with No over all experience. Very lacking with general procedure progression., tailor making.No records left behind like a daily report for the client. An absolute must have to protect all parties.Even waiting up to 70 days for funds to be transferred into their bank account. So they can then take off running. They still say they cannot give me an am and pm service.Knowing they cannot give the service I have been given for decades. They will hang on to their 1 yr contract. Which is of no benefit to me. Been to My Aged Care who have said to get them to discuss and provide.They come back with same. Work place agreement disallows helpers to work less than a 2 hour minimum.I have been told by My Aged Care who to go to for assistance, and solicitor and Advocare. One would always hope agreement could be come to without. Best intentions and no adequate service. Are no good.Would appreciate any comment put forward. If you have read thus far. I appreciate that greatly.Obviously the person who said he would find best fit. Is at the very bottom of all this. That is the nitty gritty dirty work going on. Kickbacks would be the game. Otherwise how would you make a living.

Felicity Vaughan

1599701358

(Dissatisfied wife of client)Service does not commence until 1 week after start of contract. This was not made clear beforehand.Training of workers is to be provided by client at client's expense. This was not made clear beforehand.At commencement of 3rd week of service worker does not turn up. No notice provided. 4 hours later provider advises client to make alternative care arrangements for future care. Contract abandoned by provider.

Marvin Tse

1532925720

Small player which was good - but now that they have grown, their attention, speed and effectiveness is like the big players.Not consistent in their policies and decisions. Case managers are nice people - but don't really understand client needs.Tends to be based out West

Compassionate, local, and expert care

What is a Home Care Package (HCP)?

As you grow older, you may find that you need extra support to continue living at home. This is where a home care package can help.

The HomeCaring Difference

Dependable

Community-Led

Clinically Excellent

Tell us how HomeCaring can support your needs?

I am new to home care

I want to switch provider

I am helping a care recipient

What services can I get with a Home Care Package?

We offer a wide range of services that care for your health and wellbeing, all available through your package funds. Our range of services includes:

Domestic Assistance

24/7 Care

Medication Management

Personal Care

Mobility Independent Living Aids

Exercise

Allied Health Professionals

Nursing services and Clinical care

Meal Preparation

Reliable Transport

Social Outings

Respite and Complex Care

How to apply for a Home Care Package??

01

Apply for an assessment through My Aged Care

Apply for an assessment online

Call My Aged Care

02

Complete an assessment at the comfort of your home

Free face-to-face assessment

What to expect

03

Receive your home care package approval letter

Know your allocated level

Keep your referral code

04

Receive your allocation letter

Your package is ready!

Choose HomeCaring

What are the different levels of Home Care Packages?

Levels of Funding

Care needs

Amount subsidised by the government (at 1 July 2023)

Support

How much does a Home Care Package cost?

Basic Daily Fee

Income-tested Care Fee*

Use the government’s fee estimator to calculate your contribution, or contact Home Caring for a free consultation on package costs.

FAQs

ELIGIBILITY AND PROCESS

GETTING STARTED WITH HOMECARING

CHSP VS HOME CARE PACKAGE

EXCLUSIONS and cost

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