Aged Care
NDIS Provider
Home Care Package Provider

Aged Care at Home

Growing older can come with challenges, sometimes in unexpected ways. You may find yourself unable to do certain tasks, dealing with health conditions, or struggling to keep up with maintenance around your home. But the good news is that you don’t have to struggle alone.

Home Caring provides aged care services in your own home, so you can continue to be independent. As a registered Aged Care provider, we offer government-funded Home Care Packages that help you with everyday life – from an experienced team you can trust.

From housework assistance to transport, preparing meals and mobility equipment, we’ll provide you with a personalised support plan that’s tailor made to your needs.

Our aged care support services include:

  • Personal care (e.g. assistance with showering and getting ready in the morning)
  • Domestic assistance (e.g. household tasks like cleaning and laundry)
  • Meal preparation
  • Wound care
  • Grocery shopping assistance
  • Transport to appointments and activities
  • Assistance with exercise
  • Mental health support
  • Allied health therapies (e.g. physiotherapy services, podiatry, occupational therapy)
  • Mobility equipment
  • Nursing care, including complex care for health conditions
  • Medication management
  • 24 hour support for high care needs
  • Social support and companionship
  • Home and garden maintenance
  • Pet care
  • Dementia care
  • Palliative care
  • Basic Care and Intermediate Care
  • Low-level Care Needs and Basic Assistance
  • All Home Care Package levels

What we offer

Home Caring provides professional home care services, tailored to your needs.

Life skills

Life skills

Community Participation

Community Participation

Behaviour Support

Behaviour Support

Domestic Assistance

Domestic Assistance

Personal Care

Personal Care

Complex care

Complex care

Disability care

Disability Care

Dementia care

Dementia care

Palliative care

Palliative care

Respite Care

Respite Care

24 x 7 care

24 x 7 care

And more

And more

Not sure where to start? We’re here to help.

About Us

Home Caring provides personalised support for elderly people with care needs. We’re a big network with a strong reputation for quality care, providing our services through local teams with plenty of experience. This means our clients receive quality care from a team they know and trust. Here’s what you can expect from us.

Quality care – our team members are rigorously screened, qualified and experienced in providing aged care in a home setting. We’re committed to best practice in everything we do.

Experience – with years of experience providing care for a wide range of health conditions, we understand what it takes to provide quality support.

A personal approach – we know that one size doesn’t fit all, especially when it comes to aged care. We’ll work with you to create a personal care plan that’s perfectly suited to your needs.

Collaborative – when it comes to your care, you’re in charge. We enable you to make decisions about your support, and help you live life in your terms.

Flexible – receive care that fits in with your lifestyle. Our teams of local support workers and nurses are able to work around your timetable, so you can receive services when it suits you.

Multicultural – we pride ourselves on delivering quality care for multicultural communities, with many staff members able to speak a second language.

Looking for an aged care provider to support you at home? We’d love to help. Get in touch with Home Caring’s customer support team today, to find out if we provide Home Care Packages in your area.

Home Caring Locations

Aged Care Services in Sydney

Home Caring provides quality aged care at home that helps older people in Sydney suburbs live independently. Our services include personal care, help with daily activities, life skills training, transport, nursing care, therapies, medication management, preparing health meals and more.

Aged Care Services in Melbourne

Home Caring delivers excellent in-home aged care, supporting elderly people across Melbourne’s neighbourhoods to maintain their independence. Our comprehensive range of services encompasses personal care, assistance with daily tasks, transport, medication management, nursing care and more.

Aged Care Services in Brisbane

Home Caring’s local teams of carers helps older people in Brisbane enjoy life to the full. We take a person-centred approach to care, and do everything we can to ensure your needs are met. From transport to personal care, domestic assistance and mobility equipment, we’ll help you with everyday life.

Aged Care Services in Perth

Home Caring’s dedicated carers enable elderly people in Brisbane to embrace life to the fullest. We put individual needs first, and we are committed to providing the very best care. Whether it’s transportation, personal care, household support, or aiding with mobility devices, we are here to assist you in every aspect of daily living.

Aged Care Services in Adelaide

Home Caring provides personalised care to help older people in Adelaide achieve independence at home. We’ll work with you to create a tailored care plan, and provide support that is flexible to your timetable and adapted to your unique needs. Whatever your situation, we’re here for you.

Aged Care Services in Canberra

Need help to continue living at home? Home Caring’s qualified teams of carers and registered nurses provide compassionate care in the comfort of your own home. Our Home Care Packages help you get the most of your government funding, so you can enjoy quality of life for as long as possible.

Aged Care Services in Gold Coast

Home Caring provides exceptional care for older people living on the Gold Coast. Our teams are locals who are well-placed to provide flexible, experienced care in the comfort of your own home. Our services include personal care, domestic assistance, transport, meal management, medication management, clinical care and much more.

Aged Care Services in Newcastle

Home Caring offers outstanding care for seniors living in Newcastle suburbs. Our teams are local individuals who are ready to provide skilled and adaptable care right in the convenience of your home. Our services cover personal assistance, help with household tasks, transportation, meal and medication management, medical care, and more.

Aged Care Services in Sunshine Coast

Discover comfort and companionship with Home Caring’s dedicated at-home support services tailored for seniors living on the Sunshine Coast. Our compassionate carers bring quality care directly to your doorstep, ensuring you can continue to enjoy your independence while getting the help that you need.

Aged Care Services in Central Coast

Living on the Central Coast and in need of support at home? From assistance with daily tasks to specialised care, we’re here to enhance your wellbeing and make each day fulfilling. Experience the joy of independent living with Home Caring by your side.

Aged Care Services in Wollongong

Our Wollongong team understands the importance of maintaining independence while ageing, so we offer personalised Home Care Packages that prioritise your freedom and well-being. From assistance with daily activities to specialised healthcare needs, our compassionate carers are here to support you every step of the way.

Aged Care Services in Geelong

At Home Caring Geelong, our dedicated team not only provides exceptional home aged care services but also fosters meaningful relationships with our clients. Whether it’s sharing a cup of tea, engaging in stimulating activities, or simply offering a listening ear, we are committed to being there for you as more than just carers but as trusted friends.

Aged Care Services in Townsville

Need a Home Care Package that meets your needs and preferences? In Townsville, our home aged care services are culturally sensitive to meet each client’s needs. From language support to culturally appropriate meals and activities, we ensure that you feel valued and respected while receiving the highest standard of care.

Aged Care Services in Ballarat

In our Ballarat location, we go above and beyond to enhance the wellbeing of our clients through personalised home aged care services. From nutritious meal preparation to engaging recreational activities and outings, our dedicated team is committed to creating a supportive environment that promotes physical, emotional, and social health. Aged Care Bendigo

Aged Care Services in Bendigo

At Home Caring Bendigo, we provide customisable home aged care services that can be tailored to fit your schedule, preferences, and lifestyle. Whether you require assistance for a few hours a week or full-time care, our adaptable approach ensures that you receive the support you need, when you need it, empowering you to maintain independence and dignity in your own home.

Aged Care Services in Rockhampton

Our Home Care Packages are designed to help people in the Rockhampton community live as independent as possible. Our carers provide personalised support that encompasses all aspects of your life. Whether it’s assistance with personal care, medication management, helping you exercise, or companionship, we’re here for you and your loved ones.

Aged Care Services in Bundaberg

Home Care Bundaberg takes pride in offering trustworthy home aged care services that provide peace of mind for both clients and their families. With our team of highly trained carers, you can rest assured that you or your loved one will receive the highest quality of care in your own home. From assistance with daily activities to skilled nursing care, we are dedicated to ensuring your safety, comfort, and wellbeing at all times.

Aged Care Services in Hervey Bay

Our home aged care services extend beyond the walls of your home to include support for social engagement and participation in community activities. Whether it’s accompanying you to local events, connecting you with community resources, or facilitating visits with friends and family, our caring team is committed to helping you stay connected and involved in the vibrant Hervey Bay community.

Home Care Australia

Frequently Asked Questions

How does home aged care work in Australia?

Home aged care in Australia is a way of helping older people who want to stay in their own homes get the support they need for everyday life, so they can continue living independently. This usually involves having a carer visit and provide services such as help with the housework, meal preparation, cleaning, personal care, and transport to activities. Nurses can also visit and provide home health care services and checks.

You can pay privately for home care services, or you can receive services through the government’s Home Care Package program. This is a coordinated package of services, funded by the government, that helps you with different needs. It’s a way for the government to help older Australians stay in their own homes by providing them with the right support and services they need.

You can find out more about Home Care Packages program through the government’s My Aged Care website (sometimes they are referred to as My Aged Care packages). You can also use the site to find a Home Care Package provider, through the My Aged Care Find a Provider tool.

Home Care Packages provide age care assistance for daily life. This includes services such as:

  • Personal care help with bathing, grooming, and dressing, assistance with toileting and managing continence, mobility support and transfers
  • Domestic assistance house cleaning, laundry and ironing, grocery shopping and meal preparation, medication management, wound care and dressing changes, monitoring and managing health conditions
  • Allied health services – physiotherapy for mobility and strength, occupational therapy to improve daily activities, speech therapy for communication and swallowing difficulties
  • Transportation – arranging and providing transport to medical appointments, assisting with shopping and social outings
  • Social support – companionship and friendly visits, participation in social activities and groups, assistance with maintaining social connections
  • Respite care providing a break for family members to take time off
  • Dementia care specialised support for individuals with dementia or memory issues, cognitive stimulation and engagement activities
  • Home modifications – making changes to the home to improve safety and accessibility, installing handrails, ramps, or bathroom modifications
  • Assistive technology providing devices like emergency alarms or communication aids, technology to enhance safety and independence
  • Continence management – support and products for managing incontinence, advice on maintaining bladder and bowel health
  • Counselling and mental health support – emotional support and counselling services, assistance with managing mental health and emotional well-being
  • Palliative care – end-of-life care and support for individuals with terminal illnesses, including pain and symptom management

If you’re an older person in Australia who could use some help to continue living comfortably at home, it’s important to start the conversation about your needs. Reach out to someone you trust, whether it’s a family member, a friend, or your doctor, and let them know what you’re going through and what kind of support you think you might need.

The next step is to get in touch with My Aged Care to ask about getting assessed for a Home Care Package. My Aged Care is a central point of contact for all aged care services in Australia. You can reach them by calling 1800 200 422. During this call, they’ll ask you some questions to get a better understanding of your situation and help you apply for an assessment. You can also apply for a Home Care Package assessment by filling out a form online, through the My Aged Care website.

If your application for an assessment is approved, you will be contacted by a member of the Aged Care Assessment Team (ACAT), who will arrange a good time to visit you in your home. They’ll talk to you, and possibly your family, to better understand your health, lifestyle, and the type of help you need to continue living at home comfortably.

After the assessment is completed, you’ll receive a letter with the assessment results. This letter will let you know if you’re eligible for a Home Care Package and the specific level of care that might be suitable for you. You’ll then be placed in a queue to wait until a Home Care Package is available. You can use this time to do some research and look for my aged care providers that best meet your needs.

Need help applying for home aged care services? Home Caring’s aged care specialists are happy to provide advice. To chat about your situation, please get in touch with our team for a free consultation.

The cost you’ll need to pay for a Home Care Package in Australia can vary based on your financial situation. The Australian government provides funding to subsidise these packages, but you might be asked to contribute a certain amount towards your care package funds. Here’s what this might look like.

Income and Asset Assessment – to determine your contribution, the government will conduct an assessment on your income, savings, and assets. The more income and assets you have, the higher your potential contribution towards my aged care services might be.

Income-tested Care Fee – this is the amount you may be asked to contribute towards your Home Care Package, based on the results of your Income Assessment. There is a maximum amount that anyone can be asked to pay for a Home Care Package. If your income and assets are below a certain threshold, you might not have to pay this fee at all.

Basic Daily Fee – in addition to the income-tested care fee, there’s also a basic daily fee that everyone receiving a Home Care Package might need to pay towards their package funding. This fee is set at a certain percentage of the single person rate of the basic Age Pension.

Some people might be eligible for fee reductions or exemptions based on their circumstances. For example, if you have low income, your fees for aged care services at home might be reduced. If you’re a low-income earner and your fees reach a certain level, you might not have to pay them at all. Your income and assets assessment is typically reviewed annually. If there are changes in your financial situation, your fees might change accordingly.

Finding the perfect my aged care service provider in your local area can be tricky if you aren’t sure where to look. Here are some ways to kick-start your search.

Use the My Aged Care search tool. You can easily search for aged care providers in your local area using the tool on the My Aged Care website. By visiting the website and entering your location details, the tool generates a list of approved providers near you. This feature allows you to explore a range of options conveniently, view their services, and assess their suitability for your needs.

Talk to your friends and family. Using your own support network is a great way to find a local aged care provider. They might know quality aged care service providers in your area, and recommend some companies or organisations for you to try.

Check community online groups and centres – community centres, senior centres, libraries, local pharmacies, your GP or local churches might have information about aged care services in your area. Local community social media groups can also be a source of recommendations from people in your area.

Look online – try searching for aged care companies or organisations in your suburb, or ask a loved one to help you do this. Just be sure to look for reputable providers that meet quality standards, and who are registered as aged care package providers in Australia.

Choosing the right my aged care service provider is important, so that you can receive care that makes a positive impact on your life. Here are some things to consider when choosing a home care company, to help you make a good decision.

  • Services offered – think about what help you need at home, like getting dressed or cleaning. Look for a company that offers the right kinds of help so you can stay comfortable in your own house.
  • Quality of care – make sure you choose a company known for providing quality care, and that meets all of the standards in aged care service provision.
  • Experience – Learn more about the people who will come to help you at home, and ask about their experience so you can gauge their ability to care for someone in your situation.
  • Costs and payment – find out how much money you’ll need to pay for the care. This includes the regular costs and any extra charges and fees, so you know what’s involved.
  • Flexibility – check if the company can come to your home when you need them, and whether they can adapt if your needs change.
  • Safety – make sure the company has good safety measures to keep you safe at home. You should feel secure and comfortable with them.
  • Communication – when you meet in person, see if the team are good listeners, and if they communicate clearly and openly with you. Good communication means they’ll understand your needs.
  • Cultural sensitivity – look for an aged carer that respects your beliefs and values. It’s important that they understand and care about what matters to you.

If your loved one needs aged care assistance at home and you think they could benefit from home care services, you can help them get started with the application process. Simply call My Aged Care on 1800 200 422 and let them know you’re calling for your loved one, or apply on their behalf through the My Aged Care website. They will ask questions to work out what kind of help your loved one might need.

It’s important to talk with your loved one and involve them in the decisions as much as you can. Make sure they’re comfortable with you helping. Once the assessment is done and they’re approved for home care, you can work together to find a good care provider. You can both choose the one that fits their needs, and work with the provider to keep them involved every step of the way.

Yes, you can access respite care for your loved one using government funding in Australia. Respite care offers a temporary break for family members while ensuring the wellbeing of the person receiving care. The Australian government provides funding and support for my aged care respite through various programs and initiatives, including Home Care Packages. To find out more, get in touch with My Aged Care on 1800 200 422 or get in touch with us at Home Caring. We’re more than happy to help.

If you’re living with complex health needs, a Home Care Package can be tailored to provide you with specialised support, or high care aged care. Your package can cover a range of clinical services from qualified carers and nurses, such as wound care, medication management, monitoring vital signs, catheter support, or care for specific conditions like dementia or chronic diseases.

Aged care companies can also play a role in coordinating various services and healthcare professionals involved in your complex care. And as your health conditions change over time, the care plan can be adjusted through regular assessments. This helps ensure you receive the necessary care and support to maintain your wellbeing and quality of life, while remaining in the comfort of your home.

Find A Support Service Today

Leave Your Details with Our Dedicated Care Experts

Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

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The Albanese Labor Government has introduced a landmark Aged Care Bill, marking a once-in-a-generation reform to prioritise the rights, safety and dignity of older Australians. 

From 1 July 2025, the new Aged Care Act will bring significant changes, including:

-Tougher regulatory standards to ensure higher 
  accountability

-Strengthened Aged Care Quality Standards for improved 
  care delivery

-A dedicated Statement of Rights for older Australians

-A $4.3 billion Support at Home program to help seniors live independently at home for longer

These reforms align with the Royal Commission’s recommendations, focusing on better complaint handling, greater participant choice, improved funding and enhanced fairness and quality across the sector.

If you’d like to learn more about how these changes impact you or your loved ones, Home Caring can guide you through the details. Please call us on 1300 875 377 for personalised support and assistance.

Read more 📱- health.gov.au/aged-care-act

#AgedCareReforms #SupportingOlderAustralians #australianhealthandagedcare #AHAC

The Albanese Labor Government has introduced a landmark Aged Care Bill, marking a once-in-a-generation reform to prioritise the rights, safety and dignity of older Australians.

From 1 July 2025, the new Aged Care Act will bring significant changes, including:

-Tougher regulatory standards to ensure higher
accountability

-Strengthened Aged Care Quality Standards for improved
care delivery

-A dedicated Statement of Rights for older Australians

-A $4.3 billion Support at Home program to help seniors live independently at home for longer

These reforms align with the Royal Commission’s recommendations, focusing on better complaint handling, greater participant choice, improved funding and enhanced fairness and quality across the sector.

If you’d like to learn more about how these changes impact you or your loved ones, Home Caring can guide you through the details. Please call us on 1300 875 377 for personalised support and assistance.

Read more 📱- health.gov.au/aged-care-act

#AgedCareReforms #SupportingOlderAustralians #australianhealthandagedcare #AHAC
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Even as we head into the final month of the year our incredible Home Caring teams show no signs of slowing down! Fueled by their passion for helping others they’ve been working tirelessly to make a difference in the lives of our clients. Last weekend our Home Caring Vermont HomeCaring Narre Warren Home Caring Footscray HomeCaring Mornington Peninsula Home Caring St Albans Eltham and Bellarine teams all came together to showcase their dedication and expertise at the Melbourne Disability Expo.

The expo was an amazing opportunity for our teams to connect with the local community, meet new faces and raise awareness about the vital work we do. From sharing insights into our services to forming meaningful connections all of our Melbourne teams went above and beyond to make the event a resounding success. It’s clear that when you’re passionate about your work, it never feels like a job – and this passion was on full display throughout the weekend. A big thank you to everyone involved for representing Home Caring with such heart and dedication! 🩵

Even as we head into the final month of the year our incredible Home Caring teams show no signs of slowing down! Fueled by their passion for helping others they’ve been working tirelessly to make a difference in the lives of our clients. Last weekend our Home Caring Vermont HomeCaring Narre Warren Home Caring Footscray HomeCaring Mornington Peninsula Home Caring St Albans Eltham and Bellarine teams all came together to showcase their dedication and expertise at the Melbourne Disability Expo.

The expo was an amazing opportunity for our teams to connect with the local community, meet new faces and raise awareness about the vital work we do. From sharing insights into our services to forming meaningful connections all of our Melbourne teams went above and beyond to make the event a resounding success. It’s clear that when you’re passionate about your work, it never feels like a job – and this passion was on full display throughout the weekend. A big thank you to everyone involved for representing Home Caring with such heart and dedication! 🩵
... See MoreSee Less

Happy Friday HC fam!

It’s been a busy and productive week here at Home Caring with only forty days till the end of the year we are full steam ahead! One highlight was the team-building and networking session with our amazing Home Caring Bankstown team. The workshop was a huge success bringing everyone together to learn, grow and strengthen our skills.

These sessions are such a valuable part of what we do as they foster connection, build efficiency and empower us to deliver the best care to our clients. As we all know being a support worker can sometimes feel isolating but moments like these remind us of the incredible community we’re all a part of.

Let’s all carry that energy into the weekend—it’s going to be a hot one, so stay cool and take care! 🩵

Happy Friday HC fam!

It’s been a busy and productive week here at Home Caring with only forty days till the end of the year we are full steam ahead! One highlight was the team-building and networking session with our amazing Home Caring Bankstown team. The workshop was a huge success bringing everyone together to learn, grow and strengthen our skills.

These sessions are such a valuable part of what we do as they foster connection, build efficiency and empower us to deliver the best care to our clients. As we all know being a support worker can sometimes feel isolating but moments like these remind us of the incredible community we’re all a part of.

Let’s all carry that energy into the weekend—it’s going to be a hot one, so stay cool and take care! 🩵
... See MoreSee Less

Happy Sunday HC fam! Recently our Home Caring Vermont team had the privilege of attending the 20th anniversary celebration of Hope City Mission, a vital organisation making a profound difference in our community. As proud sponsors we deeply admire their unwavering dedication to providing food relief, support and hope to those in need. Hope City Mission’s initiatives extend far and wide from their compassionate crisis support programs to sustainable efforts like planting seedlings, whose produce directly benefits people facing hardship. It’s a joy to stand beside them in their mission to uplift lives and foster resilience.

Our sponsorship reflects Home Caring’s core value of giving without expecting anything in return. We’re thrilled to have contributed to initiatives like installing a sprinkler system to nurture their community garden, where fresh produce is grown for those living in crisis. Supporting Hope City Mission means investing in kindness, growth and care and we couldn’t be prouder to play a part in their incredible journey. Here’s to creating positive change together! 🩵

#happysunday #welovewecare

Happy Sunday HC fam! Recently our Home Caring Vermont team had the privilege of attending the 20th anniversary celebration of Hope City Mission, a vital organisation making a profound difference in our community. As proud sponsors we deeply admire their unwavering dedication to providing food relief, support and hope to those in need. Hope City Mission’s initiatives extend far and wide from their compassionate crisis support programs to sustainable efforts like planting seedlings, whose produce directly benefits people facing hardship. It’s a joy to stand beside them in their mission to uplift lives and foster resilience.

Our sponsorship reflects Home Caring’s core value of giving without expecting anything in return. We’re thrilled to have contributed to initiatives like installing a sprinkler system to nurture their community garden, where fresh produce is grown for those living in crisis. Supporting Hope City Mission means investing in kindness, growth and care and we couldn’t be prouder to play a part in their incredible journey. Here’s to creating positive change together! 🩵

#happysunday #welovewecare
... See MoreSee Less

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