Home Caring Code of Conduct | NDIS and Aged Care Code of Conduct

Google Rating

4.9

Based on 94 reviews

Home Caring

4.9

Sharnae Leake

07:12 03 Aug 23

With Nicole and Frank I can confidently say no one will care about your loved one more wether it be your mum or dad, sister or brother.Nicoles Team are all one of a kind. They do not treat people like a number, they actually care and want to help. Nicole keeps in contact to make sure things are going great and if we need anything extra.If you are looking for care NDIS or Aged this is the place to go. You wont be disappointed.

Ivana Kovacevic

03:04 27 Jun 23

The best place I have ever worked, team of amazing employees and immaculate services

Darren Osborne

03:25 08 Jun 23

As an employee of Home Caring Newcastle, N.S.W I can say this is the only company that I have worked for that truly does Do what they say as in actually "care" for their disability and aged care clients. This starts with them looking after staff firstWhich they do on consistent basis.

bipin bist

00:34 23 Dec 22

if you are looking for good provider, this is the right place for you, specially director (Neelam)and her partner manish and all the team of homecaring are really amazing, and even this is the right place to work as well, as they really looking after there clients, going beyond the levels, so i highly recommend this is place for any aspects.

Beloved NANA

12:58 18 Dec 22

Great company to work with .Our gorgeous Director Neelam Rai is a gem, very dedicated, fantastic work environment, pleasure to work with u and the team .Nana

fairy Tale

09:06 18 Dec 22

Neelam rai along with the team is fantastic, thank you for providing amazing service to my mum. Nana ur the best keep us the good work .Highly recommend Homecaring Craigieburn.

Braham dev Marwaha

06:58 18 Dec 22

Very reliable provider, friendly staff, easy to communicate. Neelam and manish treat me like family. They've helped us a ton!HIGHLY RECOMMEND

Tracey O

02:33 16 Dec 22

They are all beautiful people Neelam is family she has a golden heart and she has a caring nature and she also fights for your rights and also looks out for you❤️💗

Toya Stallion

12:37 10 Dec 22

There should be an option for more stars because Home Caring Cragieburn deserve the recognition. It was a blessing in disguise how I came across Neelam (Director) She has a heart of gold and goes over and beyond for clients and their needs. I am truly grateful for the opportunities they have given me to grow as a support worker and I am always learning new skills and expanding my current ones. I have met the most amazing & caring staff members working here as well - the true definition of team players. The bonding and friendships I’ve gained here are unmatched.support workers to the dedicated nurses & speech pathologists etc , we truly have a GREAT team & I’m proud to be apart of a place that support, teach and learn from each other every day .I’m also lucky to have met the sweetest clients over the years who were all so grateful for the help I could give , no matter how big or small - each and everyone of you taught me life lessons I carry with me every day.In summary, if you’re looking for a new provider - I highly recommend Home Caring Craigieburn to assist with your needs :)

Juan Dikho

09:12 07 Dec 22

They have amazing service and staff that make things easy. Would recommend highly!

ruhi walia

22:25 06 Dec 22

*Excellent agency to work for, veryprofessional. Get a good variety of work allover Vic. Treat employers with respect andvalue them.*very nice and helpful managementlearn about good time management skillteam workorganisation skill and work constructivelyfriendly and learning environment* Excellent Provider.Very helpful, great service & great outcomes for participants.Highly recommended

Mini Nayyar

08:19 30 Nov 22

Great Staff & We are very happy and confident with the care thank you Home Caring Craigieburn👍

Dhanmeet Kaur

05:50 28 Nov 22

Excellent Provider,Very helpful, great service & great outcomes for participants.Highly recommended

tushar singh rajput

03:45 27 Nov 22

So pleased we made the call to HOME CARING CRAIGIEBURN . They took all the worry out of home care for mum and dad. Can't believe I waited so long to get the right help. Thanks you Neelam Rai . I would 100% recommend to everyone✌️

Kunal Rana

03:35 27 Nov 22

I can't thank them enough for the service i am getting from them.Thank you Neelam Rai, highly recommend.☺️

Jade Rice

01:02 26 Aug 22

I recommend Home Caring Craigieburn thank you Home Caring Craigieburn specifically Neelam Rai who gave me a new life and I am so happy and can’t thanks them enough I highly recommend if you have a NDIS plan I recommend you give them a call and the will help you like they helped me out ❤️💜

Blue Birds

09:12 14 Aug 22

I have been working with Home Caring Newcastle for a while now. As a worker, I love how Nicole and her team match clients and workers together to plan for success to meet individual needs. Professional and caring!!!!

Paulene Pearce

04:12 11 Aug 22

Love being part of the team at Home Caring New Castle. Thank you Nicole and Frank for your commitment and care to both our Clients and to us. I especially appreciate your “can do” ethos Nicole. If there is a solution to a challenge , you will help find it.

Stephen Campbell

03:53 11 Aug 22

Homecaring Newcastle is probably the best place I’ve worked for. I have been with Nicole and Frank for 2 years now and not only do they support their clients they support their staff with dignity and respect.

Meg Robinson

02:56 11 Aug 22

Home Caring Newcastle would have to be the best company I have ever worked for. Nicole and Frank not only care for their clients, they also care for their staff. Nicole is very approachable and knowledgeable.

Betty Broughton

15:07 07 Jul 22

Pabi and Nana attended today for cleaning. Excellent job, well done girls. Thank you for your patience with Peter. I hope you are going to be our regular girls. Betty.

Nahian Bin Eusuf

20:52 12 May 22

cynthia beck

04:25 11 May 22

Zaeed Kibria

12:09 10 May 22

Wide range of services and excellent team members. Highly recommended!

Roshni Nahar

11:58 10 May 22

Great Service, highly recommend!

Karyn Roberts

06:46 10 May 22

Find that as this is a smaller service the service provided is personalised and spot on. Enquiries and requests acted on promptly. Staff and clients treated with respect. Can't fault.

stacey jones

05:54 10 May 22

Cassandra Rawlins

04:47 10 May 22

Over Throwned

04:34 10 May 22

Amazing services and experienced staff. Highly recommended!

John M.

08:19 11 Apr 22

I wasn’t sure if Home Caring was what we needed since my mom only needed in-home help from a dietitian. But that’s just another service they offer! Wonderful!

Lloyd Gunatilake

06:46 30 Mar 22

Thank you Neelam for helping me and my family in every possible way . Thank you for sending this two beautiful girls Nana and Pabi , who helped me with all the cleaning. Please send this girls always 😊

Phuc Le

01:32 22 Mar 22

Great organisation to work with.

Karyn Dennis

09:09 21 Mar 22

Home Caring has provided the highest standard of care and support for my family every step of the way. We know that my mother in law is receiving the best care and opportunities to live a fuller and more independent life. Her support workers are amazing and we are so happy with everything that Home Caring has done for us. Thank you so much to all at Home Caring.

jeeya S

00:17 21 Mar 22

Great team of professionals and always accommodating

Angela Barnard

23:12 10 Mar 22

My dealings with Home caring have been warm and professional, the support team are friendly and knowledgeable and show great support and empathy towards the clients. Everyone empowers others to live their best livesGreat work Home Caring

Fono Solomua

04:54 10 Mar 22

Jesse Titmuss

02:26 03 Mar 22

Faafetai Charles Lele

01:45 02 Mar 22

I love knowing these therapists have my back. I am getting stronger by the day and never even have to leave the house.I can focus on what counts – healing and doing therapy – rather than getting out to go to.

Lisa Henshaw

04:26 01 Mar 22

To not need another housing situation for my mom is truly such a relief.

Mojgan S

02:19 28 Feb 22

Home Caring sorted out the lengthy accommodation process for my dad in no time. I’m grateful for their help.

Mojgan S

02:16 28 Feb 22

From personal care to housekeeping to rehab therapies. They do it all. Very happy.

ZehraCemŞirin

10:14 01 Oct 21

If anyone is considering choosing a homecare package then honestly this is the one.I recently changed providers for my dad who suffers from parkinsons disease as we were not happy with them. How I came across this homecaring service was just a quincedence as I was searching for a nurse who does home visits. I am so glad that happened otherwise I wouldn't be aware of this home care provider. There's so many positive things I can say about this company.Neelam who is the director is such an amazing person, she and her team are dedicated in helping and providing the services needed for the elderly.She has such a beautiful heart and she genuinely cares about her clients.If anyone is not happy with their own provider then honestly change it, I highly recommend this company because we definitely have no regrets. We are so happy and its the best decision we've ever made.I wish I could give them more than 5 stars. 😊😊

Ankur Desai

06:48 03 Sep 21

Very Professional & Best Service Ever.They are very Caring.Highly Recommended!

Minh Nguyen

03:33 17 Aug 21

I chose Dementia Caring for mum's HCP provider with the ability to choose our carers.The case managers are very flexible and understand the clients needs. The fees are far less than their competitors.Best decision I have ever made to choose Dementia Caring, my uncle and aunty are also now with them.Highly recommended to give them a call, your loved ones can have the care they need.....

Gada Sada

09:39 14 Aug 21

The best service ever, very highly recommended for people who needs services support as NDIS and Aged care as They help everyone regardless of their language, religion and culture background .

Ky Greene

08:17 11 Aug 21

Subhash Chandran

10:54 11 Jun 21

Excellent service. Home Caring Creigeburn is above and beyond of its services. Dedicated team of management, and support staff, very professional. Highly recommended.

Phuong Nguyen

00:18 24 May 21

I would like to thank your services Smithfield division for their excellent support. Your case manager, Yen Nguyen and her staffsYen provided timely and helpful advice regarding the care for my mother in law. Yen was extremely attentive and she listened to all our concerns with a great deal of patience. She has a caring approach and she is a true professional.Please accept my gratitude towards her and the care staff for their efficient services. I would especially like to commend Yen and her staff for their professionalism and superlative skills.Phuong Nguyen & family

sumit lamba

12:35 27 Apr 21

Thank you for looking after my grand mother like a family. She always share with me how your team lift up her day.

Andrew Parker

00:00 24 Apr 21

Great Team, very friendly and helpful. They are very supportive and caring. Highly Recommend!

Narelle Leach

23:17 15 Apr 21

Very Friendly And Helpful, With Great Customer Service! Highly Recommend!

Julie Cox

22:48 06 Apr 21

Best Provider, Care for individual needs & provide best support service. Excellent Work 👍

Zanetta Batth

11:13 03 Apr 21

Lovely People , Quick Responses & Brilliant ServiceHighly Recommend

Shellee Lewis

03:34 02 Apr 21

Highly Professional Company. The Director has a heart of gold. I highly recommend them they go above and beyond.🙂

Ron Cowley

21:16 23 Mar 21

Amazing Service! Highly Recommend For Anyone Looking For An NDIS Provider.

Jass Arora

11:43 23 Mar 21

I had a few enquiries regarding accessing NDIS, the team was great and very helpful & professional and answered all my questions.

Nic Katte

21:35 26 Feb 21

very helpfull had so much information to give -no other company i called even came close

ARPIT JAIN

06:51 03 Jun 20

I found Homecaring extremely helpful and knowledgeable. Very happy with service.

Devendra Kumar

11:14 25 May 20

A very professional home care company that understands clients needs

Can Hu

01:22 03 Dec 19

Good staff provide good service. Case manager is very helpful and friendly.

Phuc Le

04:26 28 Nov 19

Passionate and professional staffs.Case Manager is very understanding and helpful.

Anthony Phung

00:10 26 Nov 19

Home Caring services are great with the person-centred holistic approach and bilingual workers and support coordinators, catering to the needs of the client's.

Ngoc Ly

04:11 25 Nov 19

My family member is using service with Home Caring, we are happy with support worker and the office staff. They are very supportive and caring.

Anna Armatas

22:20 29 Oct 19

Natalie Malins

03:48 20 Oct 19

Dementia Caring exceeded me and my family’s expectations. We moved from Ozcare a few months ago and from our experience, I can safely say that the quality of care and attention to detail is much higher here. My Dad has frontal temporal dementia and needs a high level of care, so we were a bit apprehensive when it came to leaving him alone at home with a carer. However, our care manager, Jonathan Ng, has been excellent. He ensures that all of Dad’s needs are met and always goes the extra mile. Dad’s favourite nurse, Kelly, comes to look after him several times a week and it has taken a lot of weight off of my family’s shoulders. Overall, my family and I are very satisfied with Dementia Caring and are grateful for the respite they have been able to provide us.

Ladychen Edra

12:10 08 Oct 19

Louis Nguyen

11:56 08 Oct 19

Peter Doan

08:00 04 Oct 19

Verry good

Cloud Start

15:24 02 Oct 19

Rất tuyệt vời👍❤️

Cloud Start

12:40 02 Oct 19

Rất tuyệt vời👍❤️

NGA HỨA THỊ NGỌC

12:20 02 Oct 19

Sophia Russell

00:02 13 Sep 19

After meeting some of the team at Home Caring, it's clear this is a company with heart. They genuinely care about the people they are providing care to, and are passionate about helping them. I recommend their services!

Sandeep Sharma

14:10 09 Sep 19

The phone call and information received from Home Caring was Very helpful. Thank you for your help and advise.

Phan Tra

08:03 27 Aug 19

Great service with bargain price , best provider in Sydney .

Phan Tra

08:03 27 Aug 19

Great service with bargain price , best provider in Sydney .

Salome Ame-Voado

01:24 24 Jun 19

Homecaring is a very good company l will recommend this company to any one

Dipti Rawtani

12:36 18 Jun 19

very informative and covered all aspects of my enquiry.

Guddi Vishnoi

17:45 17 Jun 19

Home Caring staff member was extremely helpful. found all the information that I needed

Saint Waters

18:12 04 Jun 19

HOME CARING WILL BEND OVER BACKWARDS TO MEET YOUR NEEDS, STAFF ARE ALSO GROWING IN NUMBERS AND READY TO CATER TO YOUR NEEDS...

April

13:43 04 Jun 19

The Staff and Team @Homecaring are Proactive and Very supportive. They go out of their way to meet your needs. Highly Recommend!

epicGwynne

11:54 04 Jun 19

Great people with a great attitude towards others!

Georgtina Paremo

04:53 04 Jun 19

Highly recommended. Great workers who are always there to help.

Georgtina Paremo

04:53 04 Jun 19

Highly recommended. Great workers who are always there to help.

Tash Kalpakis

04:29 04 Jun 19

Great team, very person centred approach, They will go out of their way to make things work for you. You tell them what you want, and they work out with your budget what they can give you.

KATE YU

03:55 30 May 19

Home Caring staff were super friendly and helpful. They responded to any queries very fast I recommend them to anybody who need home caring services.

Jane Dowling

23:52 27 May 19

Great Staff!

Kapil Singh J

15:20 22 May 19

I have been so impressed. Prompt and informative reply to my online enqury. I would highly recommend them to anyone.

laxmi rawtani

01:57 18 May 19

HomeCaring staff was very attentive and very helpful. Very happy with service.

Slayer ninja

00:29 23 Apr 19

Great team and service. Always very accommodating and available to answer any questions that arise.

Misi Holani

22:22 18 Apr 19

When it comes to NDIS and customer service, these guys are the place to go. Their key focus is customer service and they really go that extra mile to keeping their clients happy and ensuring they find the most suitable staff to get the best results out of their clients. 100% happy customer, 6mths later. Communication is key.

Fotu Auelua

23:21 01 Mar 22

: I never have to worry about where my care is coming from since starting with Home Caring.

Vu Huynh

09:52 23 May 18

Moved from ANHF on the prospect that Home Caring would be more flexible and quicker. Initially, good but Dementia Caring has grown and there is more management. They are now slower in decision making and less flexible. Probably should have stuck with ANHF as at least they have a larger staff pool.

Bill Lee

09:50 17 May 18

Signed up with HomeCaring/Dementia Caring last year with with the Smithfield branch on behalf of a relative. Whilst their fees were not the cheapest, they were a small home care provider that promised a lot and flexible to deal with.Initially, they were reasonable.Home Caring has grown and they now have a larger management team. For the client, this has equated to the client, more roadblocks, more compliance and less flexibility... the decision to switch is now questionable :(Their care worker force is also not that big and quality varies depending on who you get.

Carl Jaques

08:11 11 Jul 23

This provider failed to meet its commitment to my mother as they were unable to provide daily care as promised and the carers provided were incompetent and unreliable with the service unable to replace staff when they failed to show up.

Mel Peach

08:53 08 Nov 22

Don't use this company. Poor service, Neelam Rai the director never answers the phone. You don't get what you need. They promise big deliver nothing.

Gangle Gargle

14:19 06 Sep 22

Does not deserve 1 star. My cousin previously (a few months ago) used this service and the management and team leader in Carlingford/Merrylands were horrible. Staff were treated poorly too. They don’t care about their workers and they don’t care about their clients too. Would not recommend.

Kent Truong

22:47 12 Jun 22

Home caring does not fight for the client anymore. They care about their compliance and procedures .. they worry about being audited ahead of client safety and careplans.

Bill Lee

18:22 22 Mar 22

Home Caring do not really care. They care about the 25% admin fee they charge, They care about getting shifts for their care workers.They have process and procedure which make it difficult to get good quality care for services.I have moved my parent to another provider. Really disappointing

Logan Morrish

08:52 26 Feb 21

These guys are rats, cut in the line at KFC and held up the line with a big order. 0/10

Marvin Tse

04:42 30 Jul 18

Small player which was good - but now that they have grown, their attention, speed and effectiveness is like the big players. Not consistent in their policies and decisions. Case managers are nice people - but don't really understand client needs.Tends to be based out West

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Aged Care Code of Conduct

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