Get started 1300 875 377
Get started 1300 875 377

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Your local team in Smithfield

Home care and NDIS support, with Vietnamese, Khmer and Cantonese speakers.

A local team supporting families across Fairfield, Cabramatta, Bonnyrigg, Canley Heights, Bankstown and Liverpool, with case managers and support workers who speak Vietnamese, Khmer and Cantonese.

HomeCaring Smithfield Team

Led by Smithfield Manager Chau Gowman, with Senior Case Manager Catherine Pham and Growth Team Leader Mary Do.

Call 1300 875 377 Send an enquiry
  • Support at Home and NDIS support
  • 4 languages in our team

Let’s get started

How can we help?

A few details will help us connect you with the right local team.

Step 1
Firstly, which of these best describes you?
Who are you enquiring for? *
  • Locally owned and operated A team that knows Smithfield
  • Vietnamese, Khmer and Cantonese speakers Case managers and support workers
  • Monthly day programs Outings and excursions across Sydney
  • Hospital to home planning With Liverpool, Fairfield and Campbelltown hospitals

Meet your local team

HomeCaring Smithfield Team. Care from the heart.

My journey into the care sector began with a genuine desire to make a positive impact on people’s lives. Along with my team, I believe everyone deserves to feel truly heard, understood and supported.

My goal is to provide safe, compassionate care that not only helps each individual thrive but also gives their family complete peace of mind. By delivering reliable, high-quality support, we aim to relieve the pressure on family caregivers so they can step back and simply enjoy meaningful time together.

Smithfield Manager

Chau Gowman: 18 years in care, including 3.5 years managing Smithfield, 10 years as a nursing home supervisor and 4 years as a team leader at CASS Care. Diploma of Community Services.

Senior Case Manager

Catherine Pham: aged care and disability experience in Australia since 2016, in a nursing home, with Save the Children and at CASS Care before joining HomeCaring Smithfield, and earlier work as a social officer for elderly, disability, children, youth and domestic violence departments in Vietnam. Bachelor of Community Services.

Growth Team Leader

Mary Do: 14 years in community services, including 8 years as a case worker for Metro Intensive Support Services at the Department of Communities and Justice, 3 years as an immigration assistant and 3 years with HomeCaring. Bachelor of Social Science (counselling stream).

Our approach: matching you with your preferred language

We proudly support a diverse community, with a specialised focus on families from Vietnamese-speaking backgrounds. To bridge language barriers, our team includes fluent Vietnamese, Khmer and Cantonese-speaking case managers and support workers. We excel at matching our staff with each client’s preferred language, ensuring clear communication and deep cultural understanding. As a deeply client-focused provider, we empower individuals to exercise true choice and control over their care. We celebrate cultural diversity and proudly welcome people of all ages, cultures and sexual orientations.

“At HomeCaring Smithfield, we believe care should feel personal, consistent and built on trust. Our team is proud to support the local community with care that helps people stay independent, connected and confident in their own homes.”

HomeCaring Smithfield Team

Areas we serve

Caring for Smithfield and nearby suburbs

Our team supports families right across these suburbs. Not sure we cover your street? Call 1300 875 377.

  • Fairfield Including Cabramatta, Bonnyrigg and Canley Heights, where most of our clients live
  • Bankstown Including Yagoona, Greenacre and Revesby
  • Liverpool Including Bonnyrigg and Edensor Park
  • Blacktown Including the Mount Druitt area
  • Across Sydney From Glebe to Campbelltown

Care in your language

Our team speaks 4 languages.

We support a large number of clients from Vietnamese-speaking backgrounds and have Vietnamese-speaking case managers and support workers. Our team also includes Khmer- and Cantonese-speaking case managers and support workers. Language matching is subject to staff availability, but we aim to connect each client with team members who can communicate in their preferred language and understand their cultural needs. We’re also open to recruiting support workers who speak their preferred language.

  • English
  • Vietnamese
  • Khmer
  • Cantonese

In-home support services in Smithfield

Support that fits your life

In-home care and NDIS support you can count on, so you feel confident, comfortable and in control of your life at home.

  • Domestic Assistance

    Help with cleaning, laundry and keeping your home running.

  • Personal Care

    Everyday support with showering, dressing and daily routines at home.

  • Complex Care

    Nurse-led support for complex health needs, including wound care.

  • Disability Care

    NDIS support for life skills, community participation and behaviour support.

  • Dementia Care

    Consistent, respectful support that keeps familiar routines in place.

  • Respite Care

    A break for family carers, with support you can trust at home.

Also available:
  • Life Skills
  • Community Participation
  • Behaviour Support
  • Palliative Care
  • 24 x 7 Care
  • Allied Health Care + Much More
Local health services we know

We work closely with Liverpool, Fairfield and Campbelltown hospitals on transition planning from hospital to home care. We also work with a wide network of local allied health professionals, so clients can make informed choices and keep control over who they wish to work with them.

Getting started

Four simple steps

  1. Chat with your local team Tell us about your needs, by phone or with the form.
  2. We guide you through your options Support at Home or NDIS support, explained clearly.
  3. You choose your support We create your plan with you.
  4. Care begins at home With ongoing support from people you know.
Start your Smithfield enquiry
A HomeCaring support worker sharing a cuppa with a client

Why choose HomeCaring Smithfield

Care you can feel confident about.

Price increases are a common concern for our clients. These are the questions families ask us most, and how we answer.

  • What if prices go up?

    We work together with the client and their family to make the necessary adjustments, so they keep receiving continuity of care, or work towards a higher funding level.

  • What are your service fees?

    We give clients a copy of our Support at Home price guidelines, so they have a complete understanding of our service fees.

  • Can I book and cancel services when I need to?

    Yes. We encourage you to tell us 24 hours in advance when you need to cancel a service, so that you don’t lose the booked hours for a support worker. We also have an after-hours phone line for last-minute bookings and cancellations.

  • Can I choose who provides my clinical care?

    Yes. We encourage choice and control. As long as your chosen provider has the appropriate documentation and licences and is registered as a business, they can become a vendor with HomeCaring.

What families told us was missing

Local gaps we’re closing

  • Company and connection for people who feel lonely or bored
  • A sense of belonging and engagement

Local day programs

Getting out and about.

Regular outings that keep clients connected to their community.

Day programs and excursions

Our day programs let our clients connect with each other and visit places of interest. Excursions this year include Sea Life, Calmsley Hill City Farm, Zia Kitchen Roselands, The Grounds of Alexandria, the Centrepoint Tower sky view buffet, the Australian Botanic Garden, Canberra tours, the Fish Market, and apple and persimmon picking at TNT Produce in Bilpin. We try to create new and exciting experiences for our clients while also visiting their favourite places.

A calendar for the year is sent out in January, and registration opens one month in advance

Open to all ages, mobility levels and interests

We try to make our day programs accessible to all ages, mobility levels and interests. We complete a risk assessment of a potential venue up to a year in advance. Where a venue isn’t accessible, case managers make an informed decision before offering it, and talk with the client about how best to support their needs. We make the necessary enquiries and bookings.

Part of the community

Our team and local connections.

  • Friendships that last

    The day programs started because clients told us they felt lonely, bored and wanted a sense of belonging and engagement. They’ve grown from 20 to 40 participants a month to 120 to 140. Clients have something exciting to look forward to each month, and many have made friends, exchanged phone numbers and kept up meaningful connections outside our day programs.

  • Local clubs

    We work with local community clubs, such as Cabra-Vale Diggers Club and Mounties in Mount Pritchard, for workshops and events.

  • Access to funding for the Vietnamese community

    We help members of the Vietnamese community gain access to the right funding.

Common questions

Frequently asked questions

How can HomeCaring benefit me?

HomeCaring has a dedicated team of professionals with skills and experience across the aged care and disability sectors. We provide services through the NDIS, Support at Home and private arrangements. We have the flexibility and knowledge to be responsive to your needs at all times. We offer a complimentary in-home assessment and can guide you through various ways of receiving support appropriate for you. From your first point of contact with HomeCaring, you will always speak with a caring team member who will focus on the best way to meet your needs.

Can I switch from my current provider to HomeCaring?

Of course! Get in touch with our team today, and they’ll talk you through the process and how we can work with you to make the most of your funding.

What services does HomeCaring provide?

Contact us today, and we can guide you through the process, whether that’s NDIS or Support at Home. We can also provide privately paid services when you don’t have any government funding, or while you’re waiting for approvals.

Will my care team be local?

Yes. Your care is led by a local HomeCaring owner and team who live and work in your community. That means they understand your area, speak your language and are close by when you need them.

How quickly can I get started?

We understand that when you need support, time matters. Our team will respond promptly, provide a free in-home assessment and work with you to get your care plan up and running as soon as possible, often within days.

Talk to the Smithfield team today.

No obligation. Tell us what’s happening and we’ll explain your options.

Call 1300 875 377 Send an enquiry
A HomeCaring support worker sharing a cuppa with a client

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