Home Care Packages were replaced by Support at Home on 1 November 2025. HomeCaring provides personalised, local support to help you live safely, comfortably and independently at home.
With Support at Home, you can:
At HomeCaring, a better experience means more than just quality care — it’s personal, local, and focused on achieving the best clinical outcomes for you.
We’re always here when you need us. Our local owners communicate in the language and format you prefer — promptly, reliably, and respectfully.
While we have national support, your care is led by someone local. Our local business owners and care teams know your community — and it’s their mission to deliver exceptional service and outcomes.
Our team brings advanced experience in both every day and complex care, with a strong focus on prevention and long-term health — ensuring you or your loved one gets the best support possible.
Exploring home care for the first time? Our friendly team is here to guide you through the process, answer your questions, and tailor support to suit your unique needs.
Get Started
If you already receive a Home Care Package from another care provider but want to switch to HomeCaring’s services, please get in touch and we’ll help you through the process.
Get Started
If you are assisting a loved one or someone in your care find the right provider, we can work with you to ensure they receive quality services that meet their needs and preferences.
Get StartedYour assessment and support plan determine the services available to you. HomeCaring can coordinate approved clinical supports, help with independence and everyday living services, including:
Visit myagedcare.gov.au to apply online.
at 1800 200 422
An assessor will contact you to arrange a conversation about your needs, goals and living situation.
Have information about your health, current support and daily activities ready. You can ask someone you trust to join you.
Your outcome explains the services you are approved for and, for ongoing support, your funding classification.
Your chosen provider uses this code to access your support plan and help arrange services.
Compare providers, service availability and published prices, then choose the team that is right for you.
Contact HomeCaring with your referral code and we will help you understand the next steps.
| Funding option | Purpose | How it is funded | What to know |
|---|---|---|---|
| Ongoing services | Ongoing help based on your assessed needs | A quarterly budget | Eight funding classifications are available, with services agreed in your support plan. |
| Assistive Technology and Home Modifications | Equipment and changes that support safety and independence | Separate approved funding | Funding is based on your assessed needs and the approved item or modification. |
| Restorative Care Pathway | Short-term allied health and nursing support | A dedicated short-term budget | Designed to help maintain or regain independence after illness, injury or decline. |
| End-of-Life Pathway | Higher levels of support at home near the end of life | A dedicated 12-week budget | Works alongside clinical and palliative care services to support a person to remain at home. |
The amount you contribute depends on your financial circumstances and the type of approved service you receive. The Australian Government pays the remaining service cost as a subsidy to your provider.
There is no participant contribution for approved clinical supports such as nursing and physiotherapy.
A contribution may apply. The percentage depends on the service type and an income and assets assessment.
We can walk you through the process, especially if English isn’t your native language. Get in touch to find out more.
Get Started