Aged Care Services Newcastle

Aged Care Services Newcastle

My Aged Care Service Provider in Newcastle

Your senior years can be a wonderful time, but there can also be challenges along the way, especially if you’re struggling with everyday tasks.

Fortunately you’re not alone. Home Caring provides personalised aged care services in Newcastle, tailored to your unique needs. Whether you need help with personal care tasks, mobility assistance, a lift to the shops or physiotherapy sessions, professional support is available for you. We are registered Newcastle aged care provider, so you can use your Home Care Package to access our services.

Home Caring Newcastle provides:

  • Help with personal care tasks (e.g. help with showering, getting dressed and other personal tasks)
  • Housework assistance (e.g. help with cleaning and laundry)
  • Help with grocery shopping
  • Assistance with meal preparation and delivery services
  • Reliable transport to activities and appointments
  • Allied Health therapies, such as physiotherapy, speech therapy, occupational therapy, podiatry
  • Nursing care at home (e.g. wound management, health monitoring, medication management)
  • 24-hour nursing care
  • Respite care to give family members a break
  • Continence management
  • Social support, outings, and companionship
  • Secure dementia care
  • Home modifications to keep your home safe to live in
  • Mobility aids and assistive technology
  • Exercise classes for better health and wellbeing
  • Garden maintenance and minor home repairs
  • Palliative care and support for families
  • Assistance for mental health and counselling services
  • Health education and wellness programs
  • Cultural and language-specific services

About Us

Home Caring supports seniors in Newcastle with quality home care. We provide personalised services that help you live independently in your local community, and enjoy quality of life.

  • Create a care plan that is perfectly tailored to you and designed to meet your needs.
  • Receive flexible, quality care from a friendly team you can rely on.
  • Our personalised service leaves you feeling valued and empowered in everyday life.
  • Minimal fees means affordable care that makes the most of your government funding.
  • Work with qualified healthcare professionals with experience in a wide range of health conditions.

Our Team

Home Caring’s care team consists of locals from the Newcastle with plenty of experience providing senior care in the home. Here’s what you can expect from us.

Quality care – we carefully screen our carers so that you know they meet the highest standards. We provide excellent customer service that you’ll love.

Experience – our carers and healthcare workers are highly experienced at providing care for a wide range of health conditions

Flexible – As providers of aged care services in Newcastle, we provide flexible care that fits in with your timetable and lifestyle, and we’ll adapt as your needs change.

Personal – we’ll take the time to get to know you, hear your story, and understand your needs, so together we can build a partnership based on trust.

Empowerment – you should always be in charge of your care. That’s why we collaborate with you, working with you to deliver care that meets your needs.

Compassion – we love what we do! We provide, compassionate, quality care with heart, treating each of our clients as if they are our own.

Searching for quality My Aged Care providers in Newcastle? Home Caring provides in home aged care in Newcastle that helps you live as independently as possible. For a free consultation, please get in touch with our customer service team.

Frequently Asked Questions

What aged care options are there in Newcastle?
What is a Home Care Package?
What care level options does a Home Care Package offer?
How much does a Home Care Package cost?
How do you apply for home aged care services in Newcastle?
What should I look for in a Home Care Package provider?
How long will I have to wait for a Home Care Package?
I think my loved one needs aged care at home. How can I help them?

What aged care options are there in Newcastle?

The Australian government provides aged care services to help seniors live happy and healthy lives. These services are provided by trained and qualified carers and healthcare professionals who specialise in senior care. They include a wide range of supports, from personal care and domestic assistance to mobility assistance, aids to help you move safely around the community, and meal services. Providers are regulated through the Aged Care Quality and Safety Commission, which monitors the quality of care they provide through audits, assessments and investigations.

The two main types of government-funded aged care you can receive are:

  • Home care – this refers to aged care services provided in the comfort of your home. A healthcare professional or carer visits you to provide things like personal tasks, help with the housework, transport, nursing services, social interaction, and mobility assistance. The goal is to help you with everyday life, so you can live independently at home and stay connected to your local community.
  • Residential aged care – seniors who require a higher level of care can live in aged care facilities or care communities. This is an aged care centre that provides a homelike environment with a sense of community. In aged care homes, healthcare professionals and carers provide 24-hour care to meet your needs.

Are you looking for a professional My Aged Care service provider in Newcastle? We’re happy to help. Home Caring provides compassionate care services in Newcastle suburbs, so you can enjoy quality of life in your senior years. To speak to someone about your circumstances, please get in touch with our friendly staff.

What is a Home Care Package?

The Australian government provides subsidised home care services to seniors through the Home Care Package program. A package is a coordinated range of services older people can access to make everyday life easier. It includes things like personal care, domestic assistance, dementia care services, transportation to medical appointments, nursing care, and even social activities to prevent isolation.

Packages are flexible and designed to give you control over the care you receive. You can also adapt your services to suit your needs over time, choose the type of care you receive, and change levels if you need more intensive care services in the future.

Need a qualified aged carer is Newcastle? Home Caring provides Home Care Packages to help you live independently at home. To learn more about in house aged care in Newcastle, please get in touch.

What care level options does a Home Care Package offer?

There are different levels of Home Care Packages available, and they provide different amounts of funding and support based on a person's needs.

A level 1 Home Care Package offers basic support for people with low-level care needs. This can include help with simple tasks like cleaning, shopping, or transportation. This level provide a small amount of funding to access services that can make daily life easier and more comfortable.

A level 2 package provides additional assistance such as help with personal care, like bathing and dressing, as well as more complex household chores. This level provides a higher amount of funding to access a wider range of services to improve your quality of life at home.

Level 3 Home Care Package provides a higher level of support for individuals with moderate care needs. It includes a more comprehensive range of services to help with daily activities, such as personal care, meal preparation, medication management, and support with mobility.

Level 4 Home Care Package offers the highest level of support available under the Home Care Package program. It is designed for individuals with high care needs who require significant assistance to continue living at home, and includes home modifications, 24/7 nursing services, transfer assistance and specialised equipment.

Looking for aged care package providers in Newcastle? Home Caring provides personalised aged care services to assist with everyday life. To learn more, please get in touch.

How much does a Home Care Package cost?

While Home Care Packages are subsidised by the government, you may be asked to pay some aged care fees to towards the cost of your services. These are:

Basic Daily Fee: this fee covers the basic costs of administering the package, and is adjusted annually based on the pension.

Income-Tested Care Fee: this means-tested fee is based on an assessment of your financial situation. There is a maximum limit on the amount you can be asked to pay.

Some approved Home Care Package providers may also charge fees to cover costs related to managing and coordinating the services provided, or for extra services. Make sure you ask the provider what fees they charge before receiving care.

Looking for My Aged Care respite in Newcastle? Home Caring’s dedicated teams of healthcare professionals and carers provide care services & support you can trust. To find out more about an aged care vacancy, please get in touch.

How do you apply for home aged care services in Newcastle?

The first step to accessing government-funded home care services is to be assessed by an ACAT (Aged Care Assessment Team) assessor. You can apply for an assessment by visiting the My Aged Care website and answering some basic questions about how you’re managing at home, your health, and any support you’re already receiving. You can also apply by calling 1800 200 422, or you can nominate someone to apply on your behalf.

Once you’ve applied, you may be referred for an ACAT assessment. This takes place in your own home, and you can prepare by having your ID documents (e.g. Medicare card and driver’s licence), and doctor referrals handy. You can also have a support person with you throughout the assessment.

During the assessment, the ACAT assessor will talk to you about your needs, ask if you have any questions, and help you develop a support plan. They may also get you to fill out a form, if you’re being assessed for home care or residential care.

After your assessment, you will receive a letter or phone call explaining the outcome. If you are eligible for a Home Care Package, you will be assigned a level which indicates the amount of funding you will receive towards your services. You may then have to wait in a queue until a package becomes available to you. While you are waiting, you can start looking for a home care provider that best meets your needs.

Are you looking for professional aged care support services in Newcastle? Home Caring offers My Aged Care packages in Newcastle, and care for people in the community. For more information our services, please get in touch with our customer service team.

What should I look for in a Home Care Package provider?

  • Check if the provider is certified and has experience in offering home care services. This way, you can be confident that they know how to provide safe care that meets your needs.
  • Ask if they offer the services you need for daily living, like domestic assistance or transport. It's also important to know if they can match you with a carer who will be a good fit for you.
  • See if the provider can be flexible with your schedule and adjust their services as your needs change over time.
  • Ask for feedback from others who have used their services. Hearing from others can give you an idea of what to expect.
  • Find out how the provider selects and trains their care professionals. It's important that the carers are qualified and trustworthy.
  • Make sure the provider has good communication and can work well with you to deliver quality care. They should be good listeners and open to feedback. You should also ask how they handle any issues or conflicts that may come up during your care.
  • Understand the fees and billing process, so you know what you will be expected to pay for the services.
  • Consider if the provider has experience working with people from different cultures, and if they can respect and accommodate your cultural preferences throughout your care journey.

Home Caring provides quality My Aged Care home care packages in Newcastle to help you live a happy, healthy life. If you need aged care services at home in Newcastle suburbs, we’re happy to assist. Please get in touch to talk about a care solution that suits you.

How long will I have to wait for a Home Care Package?

If you are eligible for a Home Care Package, you will be placed in a national queue until one becomes available to you. How long it takes to be allocated your package depends on the level you are eligible for, as those with higher or more urgent needs are given priority.

If you are average priority, the estimated wait times is 1 to 3 months, according to the My Aged Care website. If you need assistance sooner than that, you can apply for a lower level of funding through the Commonwealth Home Support Program. The CHSP provides entry-level services such as personal care, domestic assistance and transport. Although the number of services is less than what is available through a Home Care Package, it may be able to tie you over until your package becomes available.

Need aged care assistance at home in Newcastle? Home Caring is proud to provide personalised aged care home care in Newcastle’s suburbs. To find out more about our tailored approach to aged care, please get in touch with our aged care consultants.

I think my loved one needs aged care at home. How can I help them?

Having a conversation with a loved one is an important first step towards helping them get support, but it can be hard to know how to start. Here are some guidelines that might help.

Choose a safe and familiar place to talk. Find a comfortable environment, like their home, where you can have a conversation without distractions. Make sure everyone can hear each other well, and feels comfortable enough to speak honestly.

Listen to them carefully. Give your loved one a chance to share their feelings and worries about aged care. Listen carefully without interrupting and try to understand their point of view. Repeat back to them what they've said to show that you're paying attention.

Share information if they're interested. Do some research beforehand, maybe on the My Aged Care website, and share what you've learned about available aged care services. Answer their questions or guide them to reliable sources of information. If they're okay with it, offer to help them research their options.

Ask about their preferences. Ultimately, it's up to your loved one to make aged care decisions for themselves. Find out what they prefer, such as staying at home, moving to an aged care residence or retirement community, being close to friends and family, receiving care at home, or getting help from an aged care worker. Help them make choices based on what matters most to them.

Offer ongoing support and love. Reassure your loved one that you're there for them and that you care about them, regardless of their decision. Let them know they don't have to face it alone and that you'll support them in the way they prefer.

By following these suggestions, you can have a meaningful conversation with your loved one and show them that you're there to support them in their journey through aged care.

Looking for aged care in Newcastle’s suburbs? Home Caring provides individualised in house aged care in Newcastle suburbs to help you with everyday tasks. To find out more about our dedicated care teams, please get in touch with our aged care experts.

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