Complex care supports people with higher-level health or personal care needs, often due to disability, chronic illness or ageing. From clinical support to everyday help, we deliver safe, personalised care that promotes independence, comfort and dignity at home and in the community.
Whether you’re accessing NDIS funding or exploring aged care options, our experienced team is here to guide you every step of the way.
Complex care covers a wide range of health and daily support services tailored for individuals with high needs. HomeCaring’s professional support workers and registered nurses deliver care with clinical precision and human connection.
Complex bowel care
Stoma care
Enteral feeding and management
Tracheostomy care
Urinary catheter care
Subcutaneous injection
Diabetes management
Seizure management
Wound management and pressure care
Meal preparation and delivery
Support to manage challenging behaviour
Assistance with personal care tasks such as toileting
Social activities and community engagement
Skills development for independent living
Home modifications and independent living aids
Social support programs and mental health support
Your care plan is built around you. We work closely with you, your GP, specialist clinicians and loved ones to tailor a service that meets your physical, emotional and practical needs.
From flexible scheduling to clinical oversight, we ensure that your care is safe, consistent and aligned to your NDIS plan or Support at Home program.
Some people with high support needs may benefit from Specialist Disability Accommodation (SDA), which is purpose-built housing designed for safety, comfort and independence.
SDA enables residents to personalise their space, stay socially connected and access 24/7 support in a warm, community-based environment.
HomeCaring provides High Physical Support SDA apartments for eligible NDIS participants in Sydney, including in our Schofield Gardens and Merrylands locations. Features may include:
Ceiling hoists and assistive tech
Accessible showers, kitchens and doorways
Fall detection and safety monitoring
Sensory-friendly environments
Robust, high-support design
Older Australians with higher care needs may be eligible to receive government-funded Support at Home as an alternative to entering residential aged care. This allows you to continue living safely and comfortably in your own space, surrounded by family and your local community.
HomeCaring provides aged care-funded complex support for seniors who need help managing health conditions, daily routines or personal care. Our team works closely with you, your family and your healthcare providers to deliver tailored care that meets your unique needs.
We can assist with a wide range of complex care services at home, including:
At HomeCaring, we’re here to make support simple, personalised and truly effective. Whether you need day-to-day help or high-level care, our local teams deliver care that’s designed around you.
With HomeCaring, you’re supported by people who genuinely care and who show up for you.
Your local HomeCaring team is:
Registered nurses, support workers and coordinators with high-level care expertise
Care delivered to clinical and national quality standards
Support that respects your preferences, privacy and dignity
Flexible plans built around your goals, needs and support funding
Teams who understand your community and are there when you need them
Complex care refers to personalised support for people with high-level medical, physical or behavioural needs — including clinical tasks, mobility support, and daily living assistance.
Yes. Complex care may be funded through the NDIS (for people living with disability) or through the aged care system (for older Australians). We can help you understand your eligibility and navigate your options.
Services may include wound care, PEG feeding, continence care, medication support, diabetes management, transfers, hygiene assistance, meal prep and 24/7 supervision.
From 1 November 2025, the Australian Government replaced Home Care Packages with a new aged care program called Support at Home. It introduced 8 levels of support, quarterly budgets and a streamlined way to access the care you need. We help you understand how it applies to your situation and to make the most of your Support at Home funding.
Specialist Disability Accommodation (SDA) is designed for NDIS participants with extreme functional impairment. It includes features like hoists, accessibility and 24/7 care environments.
Yes. We can support you to apply for the NDIS, organise a My Aged Care assessment, and build a care plan that aligns with your funding.
HomeCaring provides complex care across major cities and regional centres in Australia. Get in touch to speak with your local team and find out more about what’s available near you.