Any type of disability or mental/physical ailment requires a system that works effectively for the patient, their needs and their lifestyle. It’s vital to dispel any fears, worries that they may have of at home care, to provide them with comfort and support to bring them only the best quality of life for their needs. Whether their care is related to behavioural support, social support services, aged care support work or personal support work, there is a high demand for exceptional care across the board for all care management.
Why Good Care Is Vital
Good care promotes a healthy lifestyle and allows patients to live their best life, with confidence and positive mental health. Without good care, patients may become more withdrawn from their lives and society, but with exceptional support workers, patients can thrive. Including outdoor activities and allowing them to explore and experience new things will bring them out of their comfort zone but without a good carer that they implicitly trust and enjoy being with, this will not be achieved. We pride ourselves on only the best support workers across the board, because we know that good care means a better, brighter future for those we care for.
Good care is essential because patients who are housebound and are unable to get outside often, a smiling, caring friendly face brings them a sense of hope and happiness. For those who are able to leave the house, putting their trust into a caring worker, will give them the confidence to feel they are able to leave the house and do more independent tasks, supervised, with someone they trust. It may allow them to build up enough strength and confidence to undertake some of these tasks themselves in the future, if their health allows.
Our workers, across all cultures, will help meet the emotional, social and practical needs of every patient. The needs of elderly people may differ from the disabled, it may be a more hands on approach to care; such as assisting with daily tasks, cleaning, cooking and helping them to stay in their homes as long as possible to avoid moving into nursing homes; which is positive for financial purposes and keeps them active for longer. Following clear care plans will allow our multi-cultural care workers to gain access to the patient’s history and to implement an individual care plan that works for their diagnosis and specific needs which will continue for as long as the patient needs it. All our workers are respectful, empathetic, reliable, patient, friendly, practical, observant and caring, which are vital components to our patients.
What Is Best For The Patients
The necessary care for patients will depend upon their individual needs. Every patient requires different care, and this may relate to their ethnicity and their heritage. Any language barriers that may occur with English speaking workers, could inhibit the care and support of any patient who speaks another language, such as Spanish, Greek, or Thai. Out multilingual services are one of our biggest assets, to provide relief to those who don’t use English as a first language. In older age, our ability to use language diminishes, so for those who have previously spoken english during their lives, they may lose the ability to effectively communicate. We offer vital support, such as qualified Thai speaking support workers to effectively engage with our patients, which provide them with a comfortable living situation, from looking at their culture, their history and chosen activities. From the type of food they want to eat and the way they like to keep their home, a Thai support worker will be able to assist them which dispels any negative energy or worries that the patient may have.
Without communication in their native language, there is no way to cater to their exact needs. They may want something incredibly specific and if the communication is lacking, then you can’t fulfil their desires, which can lead to frustration, sadness and even anger. This is not effective for either parties and will result in an unhappy and uncomfortable relationship between carer and patient. Our Thai speaking support workers can communicate fluently with anyone who speaks the language and prefers to communicate in this chosen language.
It may also be beneficial for our patients to see a face that is familiar to them; someone who is within their own culture and comes from their native country can be comforting. Many patients do prefer this method and works well to ensure their happiness. It brings a sense of security and does not cause any type of mental or physical problems from anxiety. They may not be as used to seeing foreign people in their home and if they suffer with any type of dementia, it may cause them to feel suspicious of their carer or uncomfortable around them that would hinder the care of the patient and will not allow our carers to administer the care they need.
At the core of our beliefs, is respect and support. We appreciate the huge need to provide stellar support to all patients, whilst respectfully highlighting the importance of culture. Many companies fail to offer this and it can lead to a deterioration of patients instead of improvements and development. Maintaining a friendly and close relationship with carers is vital, and our Thai speaking carers are well equipped to deal with their home culture.
Thai culture differs from western culture in many aspects, and older patients may want to have their culture implemented into their care plan and the way in which they are treated. Some of the ways in which the Thai culture may differ may include the following:
- Food – Our workers can aid their patients to cook their beloved ethnic foods, which can assist them in feeling both independent and happy. What they eat and the nostalgic tastes of home can be really beneficial for their mental health.
- Lifestyle – Their day to day tasks, games they like to play, their general Thai culture is all tied in to their lifestyle, and we appreciate the importance of keeping normality can help our patients thrive, so ensuring we have Thai care workers, can bring a positive energy to their lives which in turn brings a very high quality of life.
- Religion – In Thailand, the religion is almost fully Buddhist, and we appreciate that having a Thai support worker will be fully in alignment with the patients beliefs and can assist them with any of their religious beliefs, rituals or prayer routines.
- Beliefs – Tying in neatly with the above, their beliefs on lifestyle can be rendered into the type of care to deal with it sensitively and effectively.
- Medical beliefs and views – What their views are on treatment, how they want to be treated, addressed and what works best for their medical treatments based on their views, we address that sensitively and with the utmost care.
- Respect to elders – How people address and treat their elders and other members of their family may be different to other cultures, a Thai support worker can immediately understand the belief system and provide stellar care.
- Rituals – Any types of rituals, or habits that they may have that can be linked to their religion and ethnicity can be aided accordingly. This will provide a comfort and gratitude that can help patients thrive at home.
- Language – The Thai language, its spoken and written form is different from the latin alphabet and specifically the English language. A native Thai care worker can speak fluently, interpreting any written commands that the patient may have so nothing is lost in translation and all thoughts and feelings are considered and all tasks can be followed through.
All of the above will be vital to the needs of the patient and we strive to always keep our patients happy, healthy and cater to any possible need, major or minor. Any minor command they may have could be hugely important to the patient, so we strive to have a strict eye for detail and to focus on the smallest of tasks with diligence and devotion to their work.
The Need For Development
We appreciate that there is a strong need for embracing multiculturalism and for the most vulnerable. In older age and for people with disabilities, anxieties can run high and in today’s society, we appreciate that more and more cultures become intertwined with each other, it’s a modern and exciting new journey, but it’s also important to develop to ensure that we offer the right support for each culture. We want to abolish any issues within the world of multiculturalism. The future of care is within the hands of the people and the only way to progress is to provide support workers to the elderly and disabled.
Any queries or issues that may arise can be taken care of quickly and effectively and our team are happy to help answer any questions. Please speak to one of our team members for further information if you know someone who needs the type of care we provide.