Home Care Packages Melbourne

Home Care Packages Melbourne

Home Care Packages (HCP) in Melbourne

We all want to age positively, but this isn’t always easy to achieve. Everyday tasks can start to become difficult as we grow older, and health problems can prevent us from living the life we want.

The good news is that you don’t have to struggle alone. A government-funded Home Care Package can provide the help you need, so you can keep living life on your terms.

At Home Caring, we provide Home Care Packages to help you with everyday tasks at home. Available across Melbourne, our aged car experts provide services such as personal care, domestic assistance, nursing services, allied health therapy, and transport assistance. We can also help you apply for a Home Care Package, if you’re just exploring your options and aren’t sure where to start.

Our Home Care Package services include:

  • Personal care (e.g. help with getting dressed and taking a shower)
  • Domestic assistance (e.g. help with household tasks like cleaning and laundry)
  • Meal preparation and grocery shopping
  • Modifications to make your home safe to live in
  • Therapy (e.g. physiotherapy, occupational therapy, podiatry and speech therapy, hearing and vision services)
  • Nursing services to care for your general health and treat medical conditions
  • Wound care and management
  • Medication management
  • Assistance with continence
  • Social support, including activities, social groups and companionship
  • Special care for people living with dementia
  • Transport to appointments, outings and activities
  • Respite care to give carers a break
  • Palliative care to support people and their families
  • Assistive technology and mobility equipment
  • 24-hour care and overnight care for clients with high needs
  • Home and garden maintenance (e.g. clearing gutters and fixing uneven floors)

About Us

Home Caring puts you first by adopting a consumer directed care approach. You should be in control of the services you receive, and have genuine choice over how you are supported. That’s why we invest time in getting to know you, understanding your needs, collaborating with you to develop a customised care plan, and delivering dependable services.

Here’s what you can expect from us as your service provider:

Reliability – our consistent team of carers provide reliable services that you can depend on, so you’re never left hanging or without the support you need.

Knowledge – we deliver best practice care based on years of experience and knowledge. We value training and improvement, so we can stay on top of the latest research in aged care.

Compassion – we truly love what we do! We provide services with gentleness and respect, and are driven by a desire to see people in the community thrive and enjoy life to the full.

Convenience – we provide flexible services that are adapted to your timetable and schedule, so you receive care when it best suits you.

Positive – we focus on what you can do, provide support without taking over, and help you achieve the kind of life you want.

Individual – we provide personalised care plans that are based on your unique needs, rather than treating you as a task to tick off a list

Frequently Asked Questions

What is a Home Care Package?
Who is eligible for a Home Care Package?
What are the different Home Care Package levels?
How do I apply for a Home Care Package?
How long can I expect to wait for a Home Care Package?
How much do Home Care Packages in Melbourne cost?
How can a Home Care Package help me live at home for longer?
What aged care services does Home Caring provide?
Where do you provide Home Care Packages in Melbourne?

What is a Home Care Package?

A Home Care Package is a government-funded program that enables seniors to access affordable support services in their own home. It includes services such as housework assistance, personal care, social activities, transport, medication management, wound care, clinical services, podiatry services and basic home maintenance. You can choose the services that suit you best, and they are delivered to you as a ‘package’ of supports that help you live independently.

Services are delivered by providers who are approved by the government to offer Home Care Packages. Once you are approved for funding, you can choose the provider you would like to work with, and collaborate with them to create a care plan which they will then deliver to you, in your own home.

Are you looking for Home Care Package providers in Melbourne? Home Caring is here to help. Our team of qualified carers and nurses are passionate about helping people in the community achieve independence through quality services. For more information, please get in touch.

Who is eligible for a Home Care Package?

To be eligible for the Home Care Packages program in Australia, you must be 65 years or older (50 years or older for Aboriginal and Torres Strait Islander people), and assessed by an Aged Care Assessment Team (ACAT) as requiring support to remain living independently in your own home.

Your financial situation doesn’t affect your ability to access a Home Care Package, though you may be asked to contribute towards the cost of your services, depending on your circumstances. If you only need a small amount of support, you may be eligible for help through the Commonwealth Home Support Program instead.

Do you need help applying for in home care packages in Melbourne? Home Caring’s team of aged care experts are ready to assist. For a free consultation, please get in touch and chat to our friendly care team.

What are the different Home Care Package levels?

Everyone’s needs are different, and some people need more help than others. Home Care Packages are available as four levels, each with varying funding amounts to suit different needs. Here’s a brief summary of what the four different Home Care Package levels in Melbourne offer.

Home Care Package Level 1 in Melbourne – this level is for older people who have basic level care needs. As entry level support, it’s designed to give you extra help during the week, and may involve one or two visits a week from a professional care worker.

Home Care Package Level 2 in Melbourne – this is the most common type of package in Australia. If you have low level care needs (more than basic level care, but not as much as complex care), this level of funding provides help with daily tasks so you can keep living happily in your local community.

Home Care Package Level 3 in Melbourne – this is for people with intermediate care needs, but who don’t require complex care. This usually means accessing daily support, such as getting dressed in the morning, dementia care, nursing services or medication management.

Home Care Package Level 4 in Melbourne – this is the highest level of care available on the Home Care Packages program, with the maximum hours of care. This includes a wide range of services, including nursing care for complex health conditions and 24/7 support.

Looking for a Level 3 Home Care Package in Melbourne, or a Level 4 Home Care Package in Melbourne? Home Caring provides personalised care service at every level, to suit your individual needs. For more information, please get in touch for your free consultation.

How do I apply for a Home Care Package?

It can feel a bit daunting to apply for a Home Care Package, but there are some simple steps you can take that make the process easier. To start the process of applying for My Aged Care Home Care Packages in Melbourne, here’s what you can do.

  • Start by applying for an Aged Care assessment. You can do this through the My Aged Care portal, which is the primary access point for government-funded aged care in Australia. To apply for a Home Care Package, you need to first apply for an ACAT Assessment (Aged Care Assessment Team), which can be done either on the My Aged Care website or by dialling 1800 200 422. This application usually takes around 20 minutes and involves answering questions about your health, home situation, and the services you currently receive. You will need to have your Medicare card with you during the assessment.
  • Conduct an ACAT assessment in the comfort of your own home. Once you have successfully applied for an assessment, an ACAT assessor will contact you to schedule an in-person meeting where you live. During this assessment, the assessor will chat to you about your ability to carry out everyday tasks, seek permission to talk to your doctor about your medical history, and explain the government-funded care services you may be eligible for. You can have a family member or friend present with you during the assessment for moral support.
  • Receive official approval for your Home Care Package. If you have been approved for a Home Care Package, you will be issued a letter stating the level of funding you have been allocated. You will then be placed on a national waiting list for home care access and will be notified when a package has been assigned to you.
  • Choose a Home Care Package provider. While waiting, you can begin researching and comparing Home Care Package providers that can deliver the services funded in your package. Only providers that are authorised by the government can offer Home Care Packages, as they have proven their ability to provide quality care to a high standard.

Would you like assistance applying for a Level 3 aged care Package in Melbourne, or a Level 4 aged care Package in Melbourne? We’re available to help. Please get in touch to chat to our friendly customer service team.

How long can I expect to wait for a Home Care Package?

Home Care Packages are provided based on a national priority system that considers the date you were approved, and the urgency of your care needs. Once you receive your approval letter, you are put on a waiting list until a Home Care Package becomes available to you. According to the My Aged Care website, the present wait time is up to three months, though this depends on the services you need and where you live. You can check your anticipated wait time through your My Aged Care account.

If you don’t think you can wait to receive care, there are some options you can take. Firstly, you can apply for help through the Commonwealth Home Support program (CHSP), a government-funded aged care services that provides home care services. You assessor can talk to you about potentially accessing temporary services through the CHSP while you wait for your Package to become available. You may also be able to access an interim Home Care Package at a lower level to tie you over, although there is also a wait time for this option. You can also choose to pay privately for care services until you are transition into your government-funded Home Care Package.

Home Caring provides government-funded and privately funded support services to help you live independently at home. To chat to someone about your options, please get in touch.

How much do Home Care Packages in Melbourne cost?

Home Care Packages are funded by the government, which means that the cost you pay is minimal. The amount of your package funds depends on the level of care you need, ranging from Level 1 (for basic care needs) to Level 4 (for high-level care needs).

If you are eligible for a Home Care Package, you may need to pay additional fees and charges, on top of the government funding you receive. This is covered by three types of fees: a basic daily fee, income tested care fee, and additional services fee. The basic daily fee is an amount set by the government at a percentage of the single basic age pension, depending on your Home Care Package level. An income tested care fee is an extra contribution that you may have to pay, depending on your financial circumstances. It is determined through an income assessment (note that full pensioners do not have to pay an income tested care fee). Providers may also charge an additional services fee for things that aren’t covered by your Home Care Package funding.

To fully understand of the cost of Home Care Package funding in Melbourne, make sure you consult with your home care provider regarding your specific needs and circumstances.

How can a Home Care Package help me live at home for longer?

It’s now becoming increasingly common for seniors to prefer ageing at home rather than moving into an aged care home. This means they can stay close to their friends and family, and continue being part of their local community. It also minimises the amount of change you have to go through as you grow older.

For those who have difficulty completing everyday tasks, living independently at home can be challenging. A Home Care Package can help by providing a variety of coordinated services, delivered by professional care workers, to assist with those tasks. These services may include doing laundry, managing your medication, podiatry services at home, social groups, transport to activities and appointments, and home maintenance. It can bring the following benefits for older people at home:

  • Allow you to enjoy your independence for longer
  • Avoid entering an aged care home prematurely
  • Help you live safely at home, lowering the risk of falls
  • Provide respite for family members who have caring responsibilities
  • Help you enjoy better mental health as you are able to take care of yourself
  • Increase your support network in your local community
  • Provide companionship and opportunities for socialisation
  • Help improve your physical health with healthcare services at home
  • Help you stay connected to your local area, friends and family
  • Mitigate the challenge of having to move away from your home as you age
  • Give you more choice over how you age and your lifestyle

What aged care services does Home Caring provide?

Home Caring provides a wide range of Home Care Package services to help you live more independently at home. We’ll work with you to create a care plan based on your needs and circumstances, so you only receive services that make a genuine difference in your life.

We offer:

Where do you provide Home Care Packages in Melbourne?

Home Caring provides Home Care Packages in a wide range of suburbs across Melbourne’s east, west, north and south. We are constantly increasing our network, with more and more teams of dedicated care professionals and nurses, ready to assist people in their local communities. To chat to someone about whether we provide care in your area, please get in touch with our customer service team.

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Based on 165 reviews
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Google Rating
4.9
Based on 165 reviews
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Contact Our Friendly Home Care Team To Find Out More.


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Contact Our Friendly Home Care Team To Find Out More.


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