consumer directed care (CDC)

Consumer Directed Care (CDC)

With an aging population, the field of residential care has never been more important to the world. Providing independence to those who would otherwise be stuck in hospital, services like this can be a lifeline for a lot of people, and consumer directed care is leading the way for those who want control over their support.

It can be hard to understand the care options you have when you’re looking at the complex documents you find around the web. To make this easier for you, we’ve put together a comprehensive guide which will make it easier to understand CDC care. As more and more people need this sort of support, it’s becoming increasingly crucial.

Let’s dive in.

What Is Consumer Directed Care?

In most care situations, the treatment a service user receives is dictated by the people giving the care. With CDC care, things are different. Nurses and other care staff will still play a significant role in helping to find the right care packages, but the service user will always be able to make the big decisions, giving them the autonomy they need to remain dignified.

There are a number of benefits which come with consumer directed care. This comes down to much more than the experience the service user has, and is something which can influence every aspect of their care.

  • True Independence: Remaining independent makes people feel better about themselves, can keep them sharp and youthful in their mind, and can even extend their lives. True independence starts with being able to choose what happens to your body, and this makes CDC care crucial in the modern world.
  • Avoiding Discomfort: Care is designed to make life easier for people as they get older. Being forced to go through uncomfortable procedures doesn’t reflect this, though, and this makes it very important that service users have a say in the treatments they receive.
  • More Opinions: Deciding the care that someone needs can be a real challenge. The more brains which go into the matter the better, and consumer directed home care provides this opportunity, giving family members and the service users themselves the chance to research the care options before them.

CDC care has plenty of other benefits. This type of care reflects a modern health system, providing people with not only the care that they need, but also the care that they want, without making anyone feel bad along the way.

Who Is CDC Care For?

There are countless scenarios which can call for CDC care, and we aim to support anyone who needs this sort of treatment. While most of the people receiving this sort of care are in their later years, young people can get their hands on it as well, as long as they need the support it will provide.

It’s easier to look at the sort of conditions we support, rather than trying to categorise this into demographics. You can find some examples of this below, but you can get in contact or check out the rest of our website to figure out exactly who we can provide CDC home care to.


Few people like the idea of getting old, and you are probably aware of the challenges that can come with this part of life. Your body won’t be the same as it used to be, and injuries and illnesses from the past will have a long-term impact on you.

At this point in life, having support can be essential, and this is the largest group of service users we provide CDC home care for. We are happy to talk to both service users and their family members to make sure that the right kind of aged care is given.

Dementia Support

Dementia can strike at any age, though most of the people living with this condition are in the later years of their life. Wiping away past memories and making it hard to create new ones, this can be a cruel ailment, and it will impact everyone in its own way.

Having support can be essential when someone has dementia. CDC home care can provide the right level of support, ensuring that memory issues don’t make it impossible to eat or take medicine. This can all be done with as little impact on the service user as possible.


Living with a disability can be a difficult and dangerous when you’re on your own. It will be hard to carry out normal tasks, and the things which most people take for granted can become a monumental struggle.

Our expert CDC care team can take the pressure out of life with a disability, offering a huge range of services which will make it easier for you to live independently. This can involve anything from cooking and cleaning, to helping you to get dressed and keep yourself healthy.

How Can You Secure CDC Home Care?

Securing consumer directed care in Australia can feel like an impossible task, nowadays. There is a huge amount of competition in this field, and many companies are throwing their hats into the ring, but this isn’t making it much easier for people to secure care for themselves.

Thankfully, our team is large enough to accommodate a huge number of service users. We’re ever-expanding, and this means that we are almost certainly going to be able to meet your care requirements. You can find an example of the process you’d need to go through to secure our consumer directed home care.

Step One: Contact A Consumer Directed Services Agency

It won’t be possible to get the ball rolling on your CDC home care without first talking to one of our helpful and friendly team members. You can contact us at 1300 875 377, email on, or use our contact form to send a message.

We will use this phone call as an opportunity to book you in for a consultation, while also making sure that you meet the requirements to receive our CDC home care. It can make it easier if you have an idea of your care needs at this stage.

Step Two: Go To A Free Consultation

Most people won’t have put much thought into care throughout their lives, and this will mean that you probably don’t know much about this field. To better understand your needs and give you an idea of the support you have available, our team offers free CDC care consultations.

We will ask questions, explore your home, and make suggestions at this stage. Our experts won’t be able to give you any solid recommendations for a little while, though, as we find that it helps to assess the needs of our service users over a period of days and weeks, rather than mere minutes or hours.

Step Three: Choose The Right Care Packages and CDC services

Once our team has had the chance to assess your requirements, they will provide a series of recommendations. This will include the care packages and CDC services we can help you with, along with any other suggestions which our team has been able to come up with. This will all be done with the aim of giving you as much independence as possible.

You will always have the final say during this process. This gives you the chance to make your own suggestions and explore ideas which our team may not have put forward. We work as hard as we can to make the information we provide as clear as possible.

Step Four: Enjoy Independence

Giving someone the gifts of comfort and independence is the best part of working in the CDC care industry. We are very proud of the support we’re able to give, and all of our skilled team members are happy to help you with whatever issues you might have. Of course, though, you will need to tell us what you need help with if you’re going to get the most out of our CDC services.

Our Consumer Directed Care (CDC) Services

As a consumer directed services agency, we work extremely hard to make sure that our service users are receiving the best possible care. A large part of this involves being able to provide a variety of different services.

You can find some examples of the different types of CDC home care we can provide below, but this is only scratching the surface of our team’s expertise. If you’d like to learn more about our consumer directed home care, we encourage you to take a look at our website or get in touch using the contact information at the bottom of this page.

Monitoring & Access

Getting older and suffering with conditions like dementia can make it dangerous to live completely on your own. We can provide special monitoring pendants to our service users, giving them an emergency button to press if they ever need help. By giving us access to your home, we will be able to enter the property before having to call an ambulance if our team is worried about your health.

CDC Home Care Packages

Care packages come with a set amount of hours, will usually follow a strict routine or plan, and will cost the same each month. Having something like this in place can ensure that you continue to receive care long after you can’t organise it for yourself anymore. Getting your care on this basis will often make it cheaper than paying for hours separately.


When you’re disabled, getting old, or have a medical condition to worry about, keeping your home clean is going to be the last thing on your mind. Our cleaning team is happy to carry out housekeeping tasks, ensuring that your space is in great condition, even when you’re unable to look after it yourself.


Alongside keeping your home clean, a lot of people also struggle when it comes to keeping their body in perfect condition. While working to uphold your dignity, our caring team can provide all sorts of personal care services, ranging from dressing you each morning to helping you to go to the toilet. This can be a challenging process to go through, but having a friendly face to help you will make it much easier.

Rehabilitation & Therapy

Recovering from injuries, medical conditions, and other health issues can be hard when you’re on your own. Being able to regain your independence could be reliant on your ability to rehabilitate yourself, though, and this will be much easier when you have a strong supporting force behind you. Our team is well used to working with people in this situation.

Emotional Support & Enrichment

Having someone to talk to can be a lifeline for those who are trapped at home. CDC home care can provide this, while also making it possible to go on adventures, attend social activities, and get much-needed enrichment in life. Having a shoulder to cry on is just half of this, but this will be crucial when you’re getting used to consumer directed care.

Getting In Contact

Here at Home Caring, we’ve worked extremely hard to create a range of consumer directed care services which meet the needs of our service users. We’re proud to have been able to help so many people, and our reviews speak of themselves; we’ve made a lot of lives much easier.

If you’d like to talk about your CDC home care needs or the benefits this sort of care could provide, you should get in contact with our friendly team today. Not only will they be able to help you to choose the services you use, but they will also be eager to answer any questions you have about the options we have on offer.

You can use the convenient contact for on our site to reach out, call us at 1300 875 377, or send us an email on to talk to us. We’re happy to help with anyone’s care needs, no matter how complicated they might be.

Based on 184 reviews
Based on 184 reviews