Canberra

Support Workers Canberra

If you’re looking for an NDIS disability support worker in Canberra ACT, Home Caring is here to help.

We’re a local disability provider with teams that can support you in everyday life – whether you need a hand with the housework, transport around the community, or an opportunity to develop skills for independent living. We’ll take the time to listen to you, understand your goals, and work with you to provide support that makes a genuine difference to your life.

  • Be supported by a registered NDIS provider with plenty of knowledge and experience.
  • Develop valuable skills that help you be more independent in everyday life.
  • Experience person-centred, active support that makes a positive impact.
  • Be matched with a support worker who is compatible with your needs.
  • Have fun getting out in the community, doing your favourite activities.
  • We serve Australia’s multicultural community, and support people from all backgrounds.

Our support workers in Canberra suburbs can assist you with:

  • Personal care (e.g. getting changed, bathing and grooming)
  • Managing your medication
  • Domestic assistance (e.g. laundry and cleaning)
  • Meal preparation, including learning how to cook
  • Developing interpersonal skills
  • Taking part in hobbies and favourite social activities
  • Transport support
  • Meaningful activities of daily living
  • Employment and education support (including support at school)
  • Travel support with holidays and day trips
  • Implementing exercises from allied health professionals (e.g. physiotherapy, speech therapy and occupational therapy)
  • Manual handling and mobility support
  • Implementing behavioural support plans
  • Respite care to give loved ones a break
  • Exercise support
  • Mental health support
  • Meaningful opportunities to learn independent living skills
  • Support over a 24hr period

About Us

Are you looking for a disability support worker or aged care worker in Canberra? Home Caring’s local teams are experienced at providing personalised care for people living with disability. Here’s what you can expect from us.

An experienced pair of hands – our support workers provide quality care for a wide range of conditions, with years of experience supporting people with disability.
Personalised service – we’re passionate about helping people achieve their unique goals. We treat each of our clients as people, and tailor our support to their needs.
Expertise and knowledge – we stay up to date with best practice support, and work to exceptional standards to provide quality support for our clients.
A team you can trust – our support workers are flexible and trustworthy. We turn up on time, provide reliable care so family members get a chance to have a break.
A positive attitude – as your cheerleader for life, we focus on what you can do, support you to reach your goals, and enable you to gain confidence for an independent life.

Need support to live independently? Home Caring can help you find an NDIS disability support worker in Canberra who provides professional care services. For more information, please get in touch.

Frequently Asked Questions

What is a support worker?
What qualifications does a support worker have?
How do I hire a support worker through the NDIS?
How can a support worker benefit me?
Once you have been approved for an NDIS plan, how do you choose a support worker?
Can I hire my friend as my support worker?
Can a support worker provide mental health support?
How can I find a support worker who speaks the same language as me?

What is a support worker?

A support worker is a professional carer who assists someone who has a disability, so they can be independent. They can provide their services and play a crucial role in different places, such as in the home, at a community care centre, in nursing homes, or out in the local community. Support workers might also have training and a relevant qualification, such as a Certificate III or IV in Disability or Individual Support.

Some of the things a support worker can assist with are:

  • Personal care routines (e.g. getting changed, bathing and grooming)
  • Managing your medication
  • Domestic care (e.g. laundry and cleaning)
  • Meal preparation, including learning how to cook
  • Developing social and communication skills
  • Taking part in hobbies and favourite activities
  • Transport support
  • Activities of daily living
  • Employment and education support (including support at school
  • Travel support with holidays and day trips
  • Implementing exercises from allied health professionals (e.g. physiotherapy, speech therapy and occupational therapy)
  • Manual handling and mobility support
  • Implementing behavioural support plans
  • Respite care to give loved ones a break
  • Exercise support to help you stay fit and healthy
  • Mental health support
  • Aged care or health services
  • Providing a listening ear and companionship

Are you looking for support workers or NDIS carers in Canberra? Home Caring provides personalised support to help you achieve quality of life. If you need a disability carer in Canberra, please get in touch with our customer service team. We’d love to help.

What qualifications does a support worker have?

While it is possible for a support worker to provide their services without official qualifications, training is preferable so you can be assured that you’re receiving safe, high quality care. Common qualifications and certifications that are preferred for support worker roles in Australia include:

  • Certificate III or IV in Individual Support – these are nationally recognised qualifications that provide training for working with people with disability, or those needing support in their homes.
  • Certificate III in Disability – this specific qualification focuses on providing support and care for people with disability.
  • First Aid Certificate and CPR Certificate – having basic first aid and cardiopulmonary resuscitation (CPR) certifications is often required due to the nature of the work and the need to respond to emergencies.
  • Working with Children Check (WWCC) or Working with Vulnerable People (WWVP) Check – depending on the client group, such as children or vulnerable adults, support workers may need to undergo background checks to ensure their suitability for the role.
  • Police Check – many employers may require support workers to undergo a Criminal History Check to ensure they have no relevant criminal history.
  • Additional specialised training – depending on the specific population being supported (e.g., elderly, individuals with mental health issues, etc.), some employers may require additional training or certifications, such as social work qualifications.

Are you looking for a home carer in Canberra or South Australia? Home Caring’s experienced support workers are rigorously screened, qualified, and up to date with best practice care. If you need a disability carer in Canberra to provide care personalised to your needs, please get in touch with our customer service team. We’re always here to help.

How do I hire a support worker through the NDIS?

The NDIS helps Australians living with disability get the support they need, through government funding. To access a support worker through the NDIS, these are the steps you can take.

  • Check your eligibility – before hiring a support worker through the NDIS, you must be eligible for the scheme. To determine your eligibility, you can visit the official NDIS website or contact the NDIS directly. Generally you need to be under 65 years old, living with a disability caused by a permanent impairment, and need supports to complete daily living activities.
  • Develop an NDIS plan – if you are eligible, you need to have an approved NDIS plan in place. This outlines the funding and support you are entitled to receive. You can work with a support coordinator or Local Area Coordinator to assess your needs, and work out the kind of assistance you require. This will help determine how a support worker can help you with everyday tasks.
  • Look for a support worker – There are several ways to engage a support worker through the NDIS. You can use a registered provider that offers a wide range of services for people with disability, including support workers. They can match you with a support worker that best suits your needs, and handle administration tasks. You can also self-manage your NDIS funds and hire a support worker directly, or have your NDIS plan managed by a registered plan manager, who helps you find and engage support workers. If you’re hiring your own support worker, you can advertise on different platforms, and choose the one who best meets your needs.
  • Discuss how the support worker will help you meet your goals – once you've selected a support worker, you'll also need to agree on the terms of employment, including working hours, responsibilities, and payment rates.
  • Review and give feedback – it’s a good idea to regularly review your support worker's performance and the services they provide, to make sure they keep meeting your needs and individual goals outlined in your NDIS plan.

Are you looking for an NDIS personal carer in Canberra? Home Caring provides experienced and local disability services to assist with everyday life. To find a disability worker in Canberra, please get in touch with our customer service team.

How can a support worker benefit me?

Disability support workers can assist you in many different ways, if you have a disability. They are trained to understand your needs and provide personalised help that is tailored to your situation. Along with providing assistance for daily tasks like getting dressed, bathing, and cooking, they can encourage you to do things on your own with their support, so you feel more independent and confident.

A caring support worker can also take you out to meet people and do fun things, so you don’t become isolated. If you want to learn new skills or improve in a certain area, they can help with that too, and connect you with organisations that can enhance your quality of life. Support workers can also provide respite care, so your loved ones can a break sometimes so they can rest and take care of themselves.

Are you looking for community support worker in Canberra? Home Caring can connect you with a support worker who best meets your needs. To learn more, please get in touch with our customer service team.

Once you have been approved for an NDIS plan, how do you choose a support worker?

So you’ve successfully applied for NDIS funding, and have been approved for your own plan. The next step is to find a support worker who can help you achieve your goals. Here’s how you can get started.

  • Go through an NDIS registered provider. An NDIS provider is an organisation or individual that offers services and support to people with disability, through NDIS funding. If you decide to access support through a provider, they can match you with a support worker who best meets your needs, while taking care of administration, processing invoices, and other paperwork.
  • Look for a support worker through an agency. If you’d like to choose your own support worker, you can use a network or agency which has profiles of available support workers local to your area. Some agencies handle processes such as insurance, invoices, and administration for you, but give you the freedom to hire someone who best meets your needs.
  • Hire someone independently. Hiring your own support worker gives you more freedom and control, but it does mean you’ll need to take care of things like administration, paperwork, invoices, and doing qualification checks. If you already know someone you'd like to hire as a support worker, this could be a good choice for you.

Are you looking for a personal care assistant in Canberra? Home Caring is here to help with exceptional service. As a highly experienced provider, we’ll help you locate a personal care worker in Canberra who best meets your needs. For more information, please get in touch with our collaborative team.

Can I hire my friend as my support worker?

Under the NDIS, your family members and friends are often referred to as ‘informal supports’. This is because they usually help you without getting paid and are part of your existing personal support network, regardless of whether you have a disability or not. Due to this, the NDIS typically doesn't give funding to pay a family member or friend to be your support worker.

However, in certain situations, the NDIS may consider providing you with funding to pay family members or friends for the support they provide. If you believe your circumstances are exceptional—for instance, if you live in a remote area with limited access to formal disability support services or if you're facing other challenges that make it difficult to hire a support worker—reach out to the NDIA to discuss your situation further. They can provide you with more information and assess if there are possibilities for funding in your unique case.

Are you looking for a social support worker in Canberra? Home Caring provides individualised support services that make a genuine difference to everyday life. To find a personal support worker in Canberra, please talk to our dedicated team and get in touch.

Can a support worker provide mental health support?

Sometimes, people with mental health issues face difficulties in their daily lives, like completing tasks, dealing with others, or being in certain places. This is called a psychosocial disability. It includes conditions like anxiety, post-traumatic stress disorder, mood swings, bipolar disorder, and schizophrenia.

The NDIS provides funding to hire support workers for those with psychosocial disability, so they can cope better in daily life and gain confidence to reach their goals. They can provide different kinds of support, like:

  • Providing a listening ear and companionship
  • Providing support to attend appointments
  • Helping you participate in community activities
  • Teaching you coping skills and communication skills
  • Helping you learn problem solving techniques and self-care practices
  • Supporting you in social situations so you can take part in community life
  • Assisting with de-escalation techniques, safety planning, and emergency procedures
  • Providing support for regular tasks like catching public transport

Are you looking for mental health support worker in Canberra? Home Caring can match you with a family support worker in Canberra with exceptional communication skills. For more information, please get in touch with our caring team.

How can I find a support worker who speaks the same language as me?

The NDIS can support people living in Australia with a disability by providing access to a support worker. If you or your loved one speaks a language other than English, it’s possible to find a support worker who speaks the same language as you. Here’s some options to try.

  • Talk to your Local Area Coordinator or Support Coordinator. They can help you find a support worker who understands you or arrange for translation services.
  • Use the NDIS website to search for providers in your area. Look for ones that offer services in your language.
  • Reach out to community groups, friends or organisations that help people from your language background. They might know of support workers who can communicate with you. Also check with local community centres, religious places, or cultural groups.
  • Look for online platforms that help you find support workers who speak your language. Social media groups or forums related to disability might also be a helpful place to look.
  • If you can't find a support worker who speaks your language, ask the NDIS for translation or interpreting services to help you communicate with the one you choose.

Do you need a disability care worker in Canberra? Home Caring’s multicultural support workers and aged care workers have extensive experience, and are committed to meeting the needs of people from CALD communities. If you are looking for a home support worker in Canberra for you or your family, please get in touch with our customer services team.

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4.9
Based on 184 reviews
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Google Rating
4.9
Based on 184 reviews
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Contact Our Friendly Home Care Team To Find Out More.


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Contact Our Friendly Home Care Team To Find Out More.


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