Our expertise
We understand what it takes to provide quality home care that makes a real difference to your life. As NDIS and aged care experts, we are:
- Flexible – we’ll adapt our disability and aged care services to your needs, whether it’s working with family members, scheduling a time that suits your daily routine, or adapting our services to keep track with your changing needs.
- Dedicated – our experienced team works to the highest standards of care, and are continually informed by best practice techniques and approaches. We pride ourselves on delivering a high quality service that our clients are truly happy with.
- Personal – our friendly team make the effort to build a relationship with you, get to know you, and deliver personal care that is specifically suited to your unique needs. We don’t believe that one size fits all, and tailor our services to each of our clients.
- Experienced – with plenty of experience with aged care and the NDIS, we’re more than capable of helping you navigate the system, and provide specialised services that help you meet your goals.
- Collaborative – you are ultimately in charge of your care. We’ll include you in all decisions about your services, so you are in control. We also love getting feedback, and constantly improve our services so we can better meet our customer’s needs.
Multicultural care
We know how important it is to find service providers that respect your culture. As an aged care provider, we offer individually tailored, culturally appropriate services that respect your beliefs. We’ll also provide support so you can attend cultural or religious events, enabling you to live a life that is meaningful to you.
Our friendly staff team of experienced support workers and carers will take the time to get to know you and your family, understand your needs, and provide services that are individually tailored to you. We deliver all of our services with compassion and respect, and match you with care professionals who you feel comfortable with.
Our values
We are dedicated to providing professional and reliable care and support services to all clients.
Our four values are:
Passion: we are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.
Empathy: we truly care about the people we help. Our carers and wider staff are culturally sensitive, compassionate and understanding. They genuinely listen to your needs.
Respect: we believe everyone in Australia deserves a care journey that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care.
Accountability: we take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do. We work hard to ensure we deliver the quality of care that you signed on for.
