Home Caring St Albans

Name: Leanne Nguyen

Title: Director

Mobile: 0401 030 547

Email: leanne.nguyen@homecaring.com.au

Home Caring St Albans helps seniors and people with disability enjoy independence in their own home.

As a registered Aged Care and NDIS provider, we provide Home Care Packages and NDIS services that help you make the most of your government funding.

We care for locals in Melbourne’s north-west suburbs, delivering personalised care services that help you achieve a happy, fulfilling life. Whether you need personal care, help with the housework, transport around the community or help developing life skills, we’re here for you.

We build our services around you

We believe care is all about the person, not just tasks. We take the time to get to know you, listen to your story, and help you develop a care plan that you’re truly happy with. We’ll also match you to a care professional that suits your needs and personality, so you’re always comfortable with your services. Our approach to care is personalised; no two care plans are ever the same.

Our team is:

• Experienced – our support workers and carers have a wealth of experience in providing a wide range of care services.
• Compassionate – we truly care about the people we support, treating all our clients with dignity and respect.
• Flexible – we adapt our care to suit your schedule and changing needs, constantly taking feedback on board.
• Collaborative – we’re here to support and encourage you so you can achieve your best life, whatever that looks like.
• Local – our experienced team of local care professionals understand the area, and are well-placed to connect you to community services.

Government-funded care

As a local provider, Home Caring St Albans provides government-funded care services from a local care team dedicated to your needs. We’ll help you navigate government systems and access care that makes a real difference to your life. This includes:

Home Care Packages – accessing professional care can help you live at home for longer, and avoid premature entry into residential care. As a local aged care provider, we’ll help you tailor a package to your needs, whether you require basic care or more complex care services for different health conditions or complex injuries.

NDIS plans – our dedicated team of professional carers provide empowering support that helps you work towards your goals. Through one-to-one support and opportunities to develop life skills, we’ll help you build your capacity for independent living.

Our values

Our ‘person-first’ caring culture gives us a framework for our service. We:

• Believe in putting the person first
• Improve people’s lives
• Collaborate
• Care about the details
• Deliver high quality care

On the ground level, this means:

Passion: we are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy: we truly care about the people we help. Our carers and wider staff are culturally sensitive, compassionate and understanding. They genuinely listen to your needs.

Respect: we believe everyone in Australia deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care.

Accountability: we take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do. We work hard to ensure we deliver the quality of care that you signed on for.

How do I get started?

To chat to our friendly team about your unique circumstances, please get in touch for a free consultation. We’d love to meet you, and discuss how we can help you live more independently at home.